Host/hostess

1 week ago


Thunder Bay, Ontario, Canada Lot 88 Steakhouse and Bar Full time

Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host.

As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience.

This is an excellent opportunity to work in a fast-paced hospitality environment and contribute to our guests' satisfaction.

Responsibilities:

  • Greet guests with a warm and friendly welcome
  • Seat guests and provide them with menus
  • Assist in answering phone calls and taking reservations
  • Maintain cleanliness and organization of the host/host station
  • Collaborate with servers and kitchen staff to ensure smooth operations
  • Provide accurate wait times and manage guest expectations
  • Handle guest inquiries and resolve any issues or complaints
  • Assist in maintaining a high level of cleanliness in the dining area

Experience:

  • Previous experience in a hotel, restaurant, or hospitality setting is preferred
  • Strong communication skills, both verbal and written
  • Excellent customer service skills with the ability to handle difficult situations professionally
  • Familiarity with pointofsale (POS) systems is a plus
  • Ability to multitask and work well under pressure

Join our team and enjoy the following benefits:

  • Flexible work schedules
  • Opportunities for career advancement within the hospitality industry

Job Type:
Part-time

Benefits:

  • Discounted or free food
  • Flexible schedule
  • Onsite parking

Schedule:

  • Day shift
  • Evening shift
  • Weekends as needed

Supplemental pay types:

  • Tips

Experience:

  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person
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