Bilingual Tgs Customer Service- 3rd Party

1 week ago


Edmonton, Alberta, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global Service is actively seeking to expand our customer service team. We need people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in Canada's largest service repair and installation company

Responsibilities:

  • Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns with first contact resolution
  • Work with peers and management to ensure that customer concerns are addressed in the most efficient manner
  • Follow up with customers to identify and support their needs
  • Offer valueadded solutions and promote customer loyalty by providing exceptional customer support
  • Correspond with retailers and customers verbally and electronically
  • Maintain up to date knowledge of new policies, procedures, and products
  • Process routine clerical transactions in between calls
  • Communication with TGS' network of professional service providers

Qualifications:

  • Previous experience in a call centre or customer service environment required
  • Utmost discretion with confidential customer information
  • Excellent data entry and keyboarding skills
  • Excellent communication skills, both verbal and written; Bilingual language skills (English & French) are an asset
  • Strong attention to detail
  • Superior organizational, and multitasking skills
  • Strong analytical and decisionmaking skills
  • Strong desire to take ownership and accountability of task completion
  • Intermediate knowledge in Microsoft Office, particularly Excel, Word, Outlook, and Teams
  • Ability to work effectively with and without supervision
  • Bilingual in French and English
Bilingualism (French, English - oral and written) is required for the frequent interactions with English and French-speaking customers within our stores, colleagues and/or internal partners/suppliers across Canada

Être bilingue (français, anglais - parlé et écrit) est nécessaire pour les interactions fréquentes avec les clients anglophones et francophones dans nos magasins, les colègues et/ou les partenaires/fournisseurs internes à travers le Canada

Why Transglobal:

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.
**_

Attach your CV and tell us why you would be a great fit at Transglobal

  • Edmonton, Alberta, Canada The Brick Full time

    Is this job for you?:Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?WELCOME HOMETrans Global Service is actively seeking to expand our customer service team. We need people with a great customer focused attitude The winning combination of team spirit and desire...


  • Edmonton, Alberta, Canada Perativ Full time

    Salary: JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...


  • Edmonton, Alberta, Canada Perativ Full time

    Salary: JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...


  • Edmonton, Alberta, Canada Randstad Canada Full time

    We are currently seeking for a full time, permanent Bilingual Service Administrator to join our clients expanding team. As an Edmonton based specialty distributor, located in South Edmonton, our client has a proven history of being a leader and challenging the boundaries of innovation and excellence to consistently exceed their clients expectations.Reporting...


  • Edmonton, Alberta, Canada Transglobal Full time

    Is this job for you?:Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?Trans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude The winning combination of team spirit and desire for career...


  • Edmonton, Alberta, Canada Transglobal Full time

    Est-ce un emploi pour vous?:Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?Trans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude The winning combination of team spirit and desire for...


  • Edmonton, Alberta, Canada Transglobal Full time

    Is this job for you?:Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you love a physical job that will keep you busy?WELCOME HOMETrans Global is actively seeking to expand our service team. We need people with a great customer focused attitude The winning combination of team spirit and desire for career...


  • Edmonton, Alberta, Canada Clarion Medical Technologies Full time

    - 12 Month ContractClarion Medical Technologies is committed to building customer relationships for life by delivering innovative medical solutions that improve the lives of our customers and their patients. We are currently looking for a Bilingual Customer Service Representative - Consumables to deliver outstanding customer service to both internal and...

  • Customer Care Lead

    1 week ago


    Edmonton, Alberta, Canada Epiroc Customer Center Full time

    _Customer Care Lead - Edmonton, AB_RESPONSIBILITIES:Provide technical/commercial parts support to our customersHandle incoming calls related to consumables, parts, service and equipment prices and delivery of ordersRespond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries, non-conformances,...


  • Edmonton, Alberta, Canada the Ladders Full time

    Is this job for you?About Trans Global ServiceTrans Global Service (TGS) is the service organization of the LFL Group. With more than 300 team members across Canada, we provide appliance and furniture repair, installation and assembly services for customers of LFL Group's Leon's, The Brick and comme


  • Edmonton, Alberta, Canada Reliance Home Comfort Full time

    Service ManagerFind Your Limitless with RelianceBy joining Reliance as an Service Manager, you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...


  • Edmonton, Alberta, Canada The Brick Full time

    Is this job for you?:Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?WELCOME HOMETrans Global Insurance is actively seeking to expand our customer service team. We need people with a great customer focused attitude The winning combination of team spirit and desire...

  • Mac 3rd Key

    1 week ago


    Edmonton, Alberta, Canada The Estée Lauder Companies Full time

    Position SummaryMAC 3rd Key - 18hrs - MAC West Edmonton Mall - Edmonton, ABWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team...


  • Edmonton, Alberta, Canada Gateway Mechanical Services Full time

    At Gateway, the extraordinary is possible to achieve in the role of Plumbing ApprenticeAt Gateway Mechanical, we're focused on providing the best possible customer service in safe, effective, and innovative ways.Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial...


  • Edmonton, Alberta, Canada WeKnowTraining Full time

    Bilingual Customer Support Representative We Know Training is a rapidly expanding technology leader in the online regulated training space, with opportunities for meaningful career growth._We Know Training is searching for a well-rounded Customer Support Representativewho has outstanding customer service, efficiency in troubleshooting, problem-solving and...


  • Edmonton, Alberta, Canada Serenity Contracting & Design Inc. Full time

    Serenity Contracting & Design Inc., a well-established custom homes and renovation company, is expanding staff. We are looking for a responsible and reliable person to join our team as a 3rd year apprentice carpenter. Residential experience with new builds and renovations is an asset. Benefit package available. Edmonton and surrounding area work, must have...


  • Edmonton, Alberta, Canada Century Plumbing and Heating Full time

    About usCentury Plumbing & Heating Ltd. is a 24-hour service company, Started in 2001 in Sherwood Park,that provides you with all your general plumbing, heating, cooling and building maintenance at reasonable prices.Century Plumbing & Heating Ltd. is a 24-hour service company located in Sherwood Park that provides general plumbing, heating, cooling and...

  • Culinary - 3rd Cook

    1 week ago


    Edmonton, Alberta, Canada Sodexo Canada Ltd Full time

    Company DescriptionPosition: Third CookUnit: Ascot - StewartSupervisor: 1st Cooks/Executive ChefWage: $21/hourRotation: 28/14Hiring Point: Terrace AirportScopeThe 3rd Cook will accurately and efficiently prepare, portion, cook, and present and serve a variety of hot and/or cold food items for various meal periods, to include breakfast, lunch, dinner. The...

  • Customer Service

    1 week ago


    Edmonton, Alberta, Canada FedEx Express Canada Full time

    Job Description:FedEx Express Canada has an openPermanent Part time Customer Service Representative position in our Edmonton location.Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment.As a result, FedEx...


  • Edmonton, Alberta, Canada Groupe Touchette Inc. Full time

    The Customer Service Representative (CSR) will support clients and will be an ambassador of an open and collaborative sales culture.ASSIGNED RESPONSIBILITIES Offer exceptional customer service at all times; Answer inbound client calls in order to promote the product lines offered by the company or propose alternatives; Enter all client orders in the system;...