Customer Service Representative

2 weeks ago


Edmonton, Alberta, Canada Magnacharge Battery Corporation Full time

Job description

About the company
Magnacharge Battery Corporation has been a Canadian leader in Battery wholesale since 1964.

We are experts in every aspect of the business from our years as a leading battery manufacturer and our present operations as a leading battery distributor, battery service provider and recycler of lead acid batteries.

Customers working with Magnacharge Battery have a superior advantage, as they have access to our nationwide network which stretches from the west coast to the east coast in Canada and our distribution partners in across the Americas.

We offer a diverse and premium product range, superior service and an environmentally sound program to support green initiatives in the products we offer, the services we provide and our day to day operations.


Our mission


Our mission is to exceed the customer's expectations, offer great distribution channels for our manufacturing partners, and ensure all green initiatives are incorporated into our operations while fostering a safe, healthy and productive work environment for all our staff.


The Position:
Customer Service Representative

This is a full-time position starting at 8:00am to 5:00pm Monday to Friday for our Magnacharge Battery Southside location. Training will be done at our Northside warehouse. No weekends or statutory holidays.

This person will be working with our management and sales teams to assist in front-end duties, answer phones, take customer orders and process returns.

This person must have great customer service, able to listen to our clients, relay information and/or concerns the clients may have to management or sales as required, along with other tasks as instructed.

Team work is a must

Requirements:

  • Attention to detail and accuracy with paper work
  • Comply and enforce company security and clients' security procedures
  • Mathematical skills: add, subtract, multiply and divide using whole number and decimals. Ability to perform these operations using units of Canadian dollar, weight measurements, volume, distance and time.
  • Forklift training preferred, but not required. TDG/WHMIS certification preferred, but not required. All training will be provided to the successful applicant.
  • Ability to work independently and in a team environment
  • Other duties as required

Salary:
$18.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Education:

  • Secondary School (preferred)

Experience:

  • CSR/
Inside Sales: 1 year (preferred)

  • Battery Experience preferred, but not required
  • Microsoft Outlook, Word, Excel and Powerpoint

Salary:
$15.59-$20.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Onsite parking
  • Paid time off
  • Store discount
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

  • Automotive: 1 year (preferred)
  • Customer service: 1 year (preferred)

Ability to Commute:

  • Edmonton, AB T6E 0A6 (required)

Ability to Relocate:

  • Edmonton, AB T6E 0A6: Relocate before starting work (required)

Work Location:
In person
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