![Senseability](https://media.trabajo.org/img/noimg.jpg)
Conversational AI Developer
1 week ago
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
Job Responsibilities
Process design-mapping; presenting to key stakeholders to gain buy-in
Design, develop and rigorously test bot content and conversational flows across multiple domains
Review bot conversational data and leverage insights from key performance indicators to continuously optimize the customer experience
Prioritize product features and capabilities
Define a vision and overall strategy be a champion for ongoing product performance and evolution
Required Skillset
Experience creating bots for chat and/or voice conversational interactions
Expert-level knowledge of natural language understanding design platforms (e.g. Dialog flow CX)
Experience working with data interchange formats, preferably JSON
Knowledge of cloud computing services (GCP, Azure, etc.)
Experience with AI/ML modeling would be a bonus
Knowledge of the SAFE 5 Agile Operating Model, including the PI Planning Process
Experience creating process-flow design diagrams to present to stakeholders to achieve buy-in
Excellent written and verbal communication skills
Experience conducting rigorous quality assurance and end-to-end conversational flow testing
Ability to interpret insights from key performance indicators and customer-journey analysis to identify opportunity for continuous improvement
Passion for AI-powered language models / chat bots, with a desire to stay current on evolving AI trends
Knowledge of web accessibility principles
Bilingual (French / English) would be an asset
Education and Preferred Skills
Undergraduate degree in Business or STEM is preferred
Expert in NLU design, preferably using Dialog flow CX
3+ years experience designing and maintaining customer-centric conversational experiences
Certification in SAFE Agile Practioner and SAFE Agile Product Manger/Product Owner is an asset
Experience working in a Agile operating model
Knowledge of Confluence and JIRA for cross-functional collaboration.
Experience building presentation material and presenting to executive audiences.
Experience with Design Thinking, user studies, or usability testing.
Ability to use analysis to set performance targets, leverage insights from reporting, and prioritize feature backlog.
Experience working within a telecommunications environment would be a bonus.
#LI-SS1
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Work Arrangement: Hybrid
Application Deadline: 05/30/2024
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at .
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers. (
#J-18808-Ljbffr-
Conversational AI Developer
4 weeks ago
Montreal, Quebec, Canada Bell Canada Full timeReq Id: At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell...
-
Conversational AI Developer
1 month ago
Montreal, Quebec, Canada Bell Canada Full timeReq Id: At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell...
-
AI Prompt engineer
1 week ago
Montreal, Quebec, Canada Ai Cu Full timeAI consulting for Optimal Transformation Description We are looking for a AI prompt engineer to join our team of AI consultant experts. The ideal candidate should have a degree in linguistics and experience working with large language models such as ChatGPT or Bard. The candidate should also have a good sense of humor and be able to write prompts that are...
-
Fullstack Developer
1 week ago
Montreal, Quebec, Canada Roof AI Full time*English version follows* Roof AI est une entreprise autofinancée ("bootsrapped") qui développe des produits (SaaS) dans le secteur de la technologie immobilière. Nous travaillons avec certaines des plus grandes agences de courtage aux États-Unis. Nous croyons fermement aux développeurs axés sur le
-
Senior Business Engagement Lead Toronto
1 week ago
Montreal, Quebec, Canada Borealis AI Full timeWe're looking for a critical problem solver who's eager to help our machine learning research team deliver competitive products for RBC. As a senior member of our Business Engagement and Strategy team, you'll be responsible for identifying exciting artificial intelligence research opportunities that will create outsized value for RBC's lines of business....
-
Montreal, Quebec, Canada Reliant AI Full timeAt Reliant we want to contribute to a world where you can harness information to its fullest potential, driving innovation and progress for all knowledge workers. We build generative AI technology (including our own language models) that allows knowledge workers to jointly analyze structured and unstructured data in a unified interface to drive better and...
-
Chief Business and AI Analyst
1 week ago
Montreal, Quebec, Canada NBC Full timeArea of Interest: Information technology A career as a Chief Business and AI Analyst in the large PRP transformation team at National Bank means acting as a liaison between the business teams and the delivery teams. You act in agile mode and you are a member of a squad that manages and delivers business and technological projects for different sectors....
-
AI Adoption Leader
1 week ago
Montreal, Quebec, Canada Z953 Full timeAt Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment? Become our AI Adoption Leader and drive Stingray's transformation. Your mission? Promote the adoption and integration of...
-
AI Architect
1 month ago
Montreal, Quebec, Canada Intact Full timeWho needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We'll support your...
-
AI Architect
4 weeks ago
Montreal, Quebec, Canada Intact Full timeWho needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians. Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We'll support your...
-
Researcher - Generative AI
1 week ago
Montreal, Quebec, Canada Huawei Technologies Canada Co., Ltd. Full timeOur team has an immediate 12-month contract opening for a Researcher.Responsibilities:Contributing to the synthesis of new approaches/designs to improve the performance of Generative AI, directions include but are not limited to: generative AI, generative models, diffusion models, reinforcement learning,generative agents, large language models, optimization...
-
Lead in AI expertise
1 week ago
Montreal, Quebec, Canada BBA Consultants Full timeType of position: Regular Looking to build your career with us? Join BBA and become part of a team of talented people who have a passion for success and a willingness to push themselves to offer their clients the best. You'll have the chance to work on stimulating and instructive projects. You'll also be coached by experienced people who are...
-
Lead in AI expertise
1 week ago
Montreal, Quebec, Canada BBA Consultants Full timeJoin BBA and become part of a team of talented people who have a passion for success and a willingness to push themselves to offer their clients the best. You'll have the chance to work on stimulating and instructive projects. You'll also be coached by experienced people who are committed to helping their colleagues develop and are happy to share their...
-
Technical Writer
1 week ago
Montreal, Quebec, Canada BrainBox AI Inc. Full timeBrainBox AI utilizes self-adapted artificial intelligence technology to proactively optimize the energy consumption of one of the largest climate change contributors: Buildings.Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing, and our proprietary process, our solution...
-
Senior AI Programmer
1 week ago
Montreal, Quebec, Canada Wizards of the Coast LLC Full timeAt Invoke, our mission is to Have Fun Building Great Games.We believe the best games come from people who love what they do, in an environment that values them and their ideas. And we ensure that everyone has the opportunity to contribute to our collective success, whatever their role. As a member of Wizards of the Coast, we help enrich a catalog of games...
-
Montreal, Quebec, Canada Borealis AI Full timePeople Operations Generalist - 12 Month ContractWe're looking for an enthusiastic Human Resources professional to take on our People Operations Generalist role for a 12 month contract. In this role, you will be responsible for the planning, execution and overall program management across our People Programs, including but not limited to Performance...
-
Staff Analyst, Advanced AI
1 week ago
Montreal, Quebec, Canada SSENSE Full timeSSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything ElseTM. SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content,...
-
Generative AI Engineer
1 week ago
Montreal, Quebec, Canada Alexa Translations Full timeAbout Alexa TranslationsAlexa Translations provides translation services in the legal, financial, and securities sectors by leveraging proprietary A.I. technology and a team of highly specialized linguistic experts. Unmatched in speed and quality, our machine translation engine is best-in-class and specifically trained for the French-Canadian market. If that...
-
Montreal, Quebec, Canada Reliant AI, Inc. Full timeAbout the roleWe are looking for an exceptionally talented backend engineer to join our team in Montreal. You will play a pivotal role in driving the development and delivery of our technology by multiplying our ability to develop core backend functionality as well as by serving as a bridge between the wider engineering team and the ML team that you would be...
-
Principal/Senior AI Specialist
1 week ago
Montreal, Quebec, Canada Maya Heat Transfer Technologies Full timeMaya HTT is a world leading developer of digital industries software solutions. The world's top tier engineering and manufacturing organizations rely on Maya's experience and expertise to achieve the full potential of their software investment. Maya HTT is at the forefront of innovation technology. Our team delivers extensive engineering and CAE simulation...