Event Staff Supervisor

1 week ago

Toronto, Ontario, Canada Live Nation Full time
Event Staff Supervisor - Budweiser Stage page is loaded Event Staff Supervisor - Budweiser Stage
Apply locations Toronto, ON, CA time type Part time posted on Posted 30+ Days Ago job requisition id JR-68694

Job Summary:

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year.

Budweiser Stage is seeking an Event Staff Supervisor .

The Event Staff Supervisor is responsible for supervising and coordinating activities of the Ushers & Ticket Takers within the venue.

Duties may also include additional functions under the direction of the Event Staff Manager and/or Operations Manager.

Direct and supervise Ushers/Ticket Takers and other employees performing similar services as directed by the Event Staff Manager or Operations Manager.

Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.

On an ongoing basis lead and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.

Coordinate team rest periods in accordance with provincial and municipal law and help to find coverage.
Assist management to ensure compliance with all venue policies and procedures to include all health safety regulations.

Oversee productivity and work assignments of the Ushers and Ticket Takers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.

2 years of customer service experience in a live event setting
~ Attention to detail, quality and accuracy.
~ Strong relationship building and communication skills.
~ All crew members must be 18 years of age or older.

Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.

Stationary position for extended periods of time at a computer station or work desk; occasionally move about inside the office to access file cabinets, office machinery, etc.; ability to operate computers and office equipment for up to 8 hours each day; exposed to typical office environment conditions and noise levels.

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law.

Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing.

Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster , mix of legendary venues and restaurants in House of Blues , production leaders in Concerts , exceptional brand partnerships in Media & Sponsorship , and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going.

Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000.

For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest.

We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development.

Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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