Base Manager
2 weeks ago
Department:
Commercial Operations
Posted:
January 16, 2023
Deadline:
February 3, 2023
Our Company
Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines.
With more than 750 employees, we operate a fleet of 40+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft.
We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout and Thunder Bay, Ontario.We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety.
We're fostering a culture where our employees will feel proud of the work they do and the company they work for.
We seek employees with a positive attitude in providing excellent service to the communities in our network.Position Summary
Reporting to the Director of Eastern Operations, the YQT Base Manager is responsible for providing direction and supervision to the operational functions of the Thunder Bay and Sioux Lookout bases, ensuring that customer satisfaction and on-time performance goals are not only met, but exceeded.
Personal Characteristics
Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Effective verbal and written communication skills
High level of respect, understanding and regard for First Nations communities
Able to think critically and act logically to evaluate situations and provide sound judgment
Able to build and maintain lasting relationships with all departments, business partners and customers
Strong leadership and supervisory skills
Superior time management skills, multitasking skills and the ability to prioritize tasks
High level of integrity, confidentiality and accountability
Able to effectively train and develop personnel within their department
Willing to take initiative to make personal and organizational improvements
Able to deal with confidential information and documentation with discretion, sensitivity and tact
Able to handle stressful situations in a calm and effective manner
Customer Service-oriented with a commitment to exceptional service
Responsibilities and Accountabilities
Oversee operations at the Thunder Bay and Sioux Lookout Bases, including:
Building/facility maintenance
Vehicle maintenance
Occupational health and safety requirements
Daily oversight of Base Operations
Use payroll system to schedule employee shifts and approve payroll
Coordinate service contracts, authorize expenses and approve payment for charges related to the requirements of the Thunder Bay and Sioux Lookout bases.
Oversee daily operations at YQT and actively assist in creating irregular operations recovery plans.Onsite point of contact for Customer Service, Ramp and Cargo agents; report up to Regional Managers any deficiencies in these areas.
Coordinate building and ramp staff or contractors to complete minor construction or cosmetic work, e.g. dismantling, repairing and erecting walls, finish carpentry work, painting, etc.Coordinate mechanical and preventative maintenance work on equipment as per preventative maintenance manual, e.g. circulating pumps, air handling systems, refrigeration, etc.
Identify and diagnose problems, coordinate and assign appropriate staff or contractors to replace or repair parts, test and make adjustments.
Maintain and update preventative maintenance records for equipment and vehicles. Create new company-formatted forms for any new equipment and vehicles.Maintain and update Occupational Health and Safety records as required. Create new company-formatted forms as necessary.
Work with Eastern Regional Manager, Ramp Lead hands and Customer Service Supervisors to ensure that aircraft ground operations are efficient and exceed on time performance and customer satisfaction.
Work with the Thunder Bay and Sioux Lookout Maintenance Managers on specific facility needs to support their departments.Represent the Company as necessary for operational and/or promotional purposes within the Ontario/Eastern Region:
Maintain and develop relationships with local Airport Authorities, other airport tenants, corporate partners and service providers
Act as company representative when meeting with outside contractors as required, e.g. Fire Department, Hydro, etc.
Act as point of contact for tenants renting company property
Provide planning a
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