Host (Part-time)

2 weeks ago

Vancouver, British Columbia, Canada Coast Hotels Full time
Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.


The Host (Part-time) will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations.

The Host will work at the Prestons Restaurant + Lounge Vancouver.

Responsibilities:

  • Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries
  • Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
  • Adheres to quality and industry standards when completing tasks
  • Checks on guest satisfaction and follows up on requests where possible and appropriate
  • Ensures the safety and security of the property, the ambassadors and guests when completing tasks
  • Stocks supplies and maintains inventory levels
  • Demonstrates a customer service attitude with internal / external contacts
  • Other duties as required

Skills/Knowledge/Experience:

  • Industryspecific certifications such as FOODSAFE and Serving It Right
  • Hepatitis A vaccination recommended
  • Professional attitude and appearance
  • Excellent communication, interpersonal, and customer service skills
  • Cash handling experience an asset
  • Ability to multitask
  • High attention to detail
  • Secondary school diploma preferred
  • Strong time management and organizational skills
  • Knowledge of health and safety regulations
  • Knowledge of menu items
  • Ability to work as part of a team and independently
  • Workplace Hazardous Materials Information System (WHMIS) training an asset
  • Exemplifies Coast's core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule, which includes evenings, weekends and holidays
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST

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