Service and Warranty Clerk

1 week ago


Winnipeg, Manitoba, Canada Peterbilt Manitoba Ltd. Full time

Peterbilt Manitoba is Hiring
-
Full-time Service and Warranty Clerk_

Come join the multi award winning dealership Peterbilt Manitoba Ltd. Service Department. We are immediately seeking a Service and Warranty Clerk for our newly expanded Winnipeg West location.

Qualifications

  • High School Diploma or GED Equivalent
  • Good working knowledge of MS Office Suite (Excel, Word, Outlook)
  • Heavyduty truck and engine knowledge an asset
  • Experience in warranty an asset
  • CDK knowledge and experience an asset
  • Must have excellent interpersonal and communication skills
  • Must be highly organized and detail orientated
  • Ability to prioritize and meet deadlines
  • Some lifting may be required

Job Duties

  • Process, review and reconcile claim reports
  • Perform claim adjustments
  • Monitor, process, and maintain warranty reports and documentation
  • Prepare and ship parts for warranty returns
  • Work with single customers and fleets
  • Maintain communication with the customer and maintain good customer relations
  • Conduct warranty reviews with new customers
  • Prepare new truck sales warranty books
  • Maintain accurate ledgers
  • Take pictures for analysis
  • Service and support service technicians
  • Process work orders
  • Maintain the organization of files and the warranty office
  • Other duties as assigned

Benefits:

  • Dental care
  • Employee assistance program
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

  • Warranty: 1 year (preferred)
  • Heavyduty Truck: 1 year (preferred)
- customer service: 2 years (required)

Work Location:
One location

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