Dock Hand

Benefits:

• Company parties
• Free food & snacks
• Free uniforms
• Wellness resources
• Competitive salary

We're hiring
Dock Hands to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia.

Nestled in the Discovery Islands, Sonora Resort is a remote location accessed by water taxi from the town of Campbell River on Vancouver Island.

This is a Seasonal position that works on site at the Resort in shift work rotations. Seeking a start date of mid-April.

Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure.

We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities to get on the water to explore the Inside Passage.

Each one of our team members contributes to the guest experience at Sonora Resort.

Working at Sonora means you are part of a team of passionate and trained professionals focused on providing our guests with unique experiences and cherished memories.

Sonora Resort is committed to creating an engaging and supportive work environment, with a focus on developing and promoting talent from within.

We offer competitive compensation packages, exciting employee incentives and the opportunity to develop under the prestigious Relais & Châteaux banner.

Resort Life

• All staff are provided with complimentary single bedroom accommodations. Complimentary wifi, cable TV and internet calling provided in each staff room.
• Complimentary meals, snacks and beverages provided from our Staff Kitchen
• Water taxi transportation is provided to and from Campbell River for scheduled work shifts
• Staff are required to leave the resort on their scheduled nonworking days and are responsible for securing further transportation and accommodation thereafter.
• Team Amenities on site include a staff lounge, fitness facility, hot tub, outdoor staff lounge area, access to trout ponds, hiking trails and Florence lake where a canoe and standup paddleboards are available for staff use.
• Enjoy other great work perks such as:
• 25% off at Sonora's Gift Shop and Island Currents Spa (Services & products)
• Special room rate for Employees & immediate family members visiting Sonora Resort
• Staff social events and opportunities to experience adventure tours & activities
• An Employee & Family Assistance Program offering counseling and mental health supports.
• Employee Referral Bonus Program
• We offer competitive wages, paid hourly, with opportunities for overtime, plus gratuities.

Position Summary
The Dock Hand position is responsible for a wide range of tasks around the resort.

They meet and assist every boat and water taxi coming to the Sonora dock, as well as all helicopters and sea planes, taking guest luggage to and from the rooms upon arrival and departure.

Dock Hands assist guests with foul weather gear and boxed lunches before their marine activities or fishing trips.

They are also responsible for all outdoor maintenance such as window washing, pressure washing, sweeping, and exterior lodge cleaning to keep the facilities looking great.

After receiving adequate training Dock staff will also supervise water sports at Florence Lake and provide guided archery lessons, guided hikes and fly fishing lessons.

Job Duties

• Provide friendly but exceptional customer service to our guests.
• Work a variety of shifts as early as 5:30am or until as late as 9pm.
• Help guests prepare for their activities out on the water (fishing, Kayaking, eco tours, etc).
• Meet and assist every boat, water taxi, or sea plane that approaches our dock.
• Transport arriving guest luggage to rooms and deliver departing guest luggage to their boat or flight.
• Safely operate an ATV with trailer to move luggage and cargo. Training will be provided.
• Unload and transport all groceries and cargo arriving at the resort to respective storage areas.
• Assist Fishing guides in vacuumpacking, labeling, freezing and organizing guest fish.
• Package fish for transport home or preparing orders for canning.
• Keep accurate written daily records of all fish caught at Sonora Resort.
• Clean and tidy all docks, lodge exteriors, windows, decks, paths, railings and public areas.
• Provide supervised Archery lessons at our Archery Range. Training will be provided.
• Drive guests to Florence lake in a company van, provide a safety briefing and supervision for water sports (canoes and Stand Up Paddleboards). Use a small motor boat on the lake as needed. Training will be provided.
• Maintain and set up fly fishing and spin casting rods for guest use at our trout ponds.
• Keep the Dock Station tidy and organized, including stocking of the guest "Snack Shack."
• Set up furniture, carpet, decorations, etc for special events.
• Follow daily start up and shut down check

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