Disability Manager

7 days ago

Edmonton, Alberta, Canada Workers' Compensation Board- Alberta Full time

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve.

Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Disability Manager

Job Type:

Permanent / Full time

Job Location:

Edmonton, Alberta

Why WCB-Alberta?

We are a team that cares.

Over 2,000 people, in four offices located in Edmonton and Calgary, each with unique skill, expertise and perspective that supports our core areas of business.

Regardless of specialty, we are a team connected by a shared purpose and value.


As the independent operator and administrator of the province's Workers' Compensation Act, we come to work each day committed to over two million workers and over 170,000 Alberta employers.

We are inspired by making a positive impact on the lives and businesses that have been impacted by workplace injuries.


Reporting to the Team Lead, Corporate Wellness, the Disability Managers provide disability management and care plan services to internal WCB employees who require short term disability, long term disability, or WCB benefits.

The Disability Managers must be able to competently manage all injury types including physical, psychological, and mental health issues arising from both occupational and non-occupational causes.

Disability Managers will build strong relationships with employees, leaders, and external providers to ensure employees have access to appropriate services.

They will promote health, wellness, and early intervention services to the organization.

Your responsibilities:


Educate and support employees and leaders on the process, reporting and documentation required to manage casual sick leaves, or commence a WCB claim, short-term or long-term disability claims, and communicate detailed information regarding entitlement and benefits.

Obtain and assess all relevant information regarding an employee's illness or injury from the appropriate medical providers and determine eligibility and ensuring appropriate medical information has been provided by employee or medical providers to support the benefits, and continuously requesting further information as required until a safe and successful return to work is achieved.

Determine appropriate supports required and appropriate modified work to be offered once notified of an employee's injury or illness.

Work closely with employees, leaders, and health professionals to ensure employees dealing with complex psychological and/or mental health challenges are receiving appropriate care and modified work options.

Coordinate and facilitate medical services and when appropriate, make referrals to providers for treatment.

Make appropriate use of Medical Consultants or Independent Medical Evaluations when required to address the current needs of the individual or other treatment opportunities to assist in a safe and successful return to work.

Develop and implement care plans to support our duty to accommodate the employees' injury or illness.

Identify barriers to progressing treatment and positive RTW outcomes and take initiative and work collaboratively with employee, leaders, and medical professionals to provide options or remove barriers directly.

Act as back up for ergonomic assessments and the Health, Safety and Environmental Coordinator.

Your experience and skills:


Degree or related post-secondary education in a health-related discipline, business, science or with at least five years progressively responsible disability management experience.

Experience working with complex mental health issues and psychological claims.
Excellent interpersonal, oral, and written communication skills.

Highly developed negotiation skills in marketing the benefits of modified work to treatment providers, and to internal leaders and their employees.

Demonstrated commitment to providing values based, service oriented and collaborative partnerships.
The ability to preserve confidentiality in sensitive situations is a key component of this position.
Self-directed with the ability to exercise independent decision making.

Excellent time management, analytical and organizational skills are required, and must be able to handle multiple tasks and responsibilities concurrently, while recognizing priorities.

Excellent customer service skills and ability to deal with difficult and stressful situations with tact and diplomacy.
Strong interpersonal, written, and verbal communication skills.

Possess or working towards an Occupational Health and Safety Certificate with knowledge of health and safety regulations including Emergency first aid, AED & Level C CPR, is an asset.

Experience with Workday or similar HRIS and MS Office Suite required.


We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance.

You'll work with supportive leaders and skilled professionals in a caring and collaborative wor

  • Disability Management Consultant

    7 days ago

    Edmonton, Alberta, Canada City of Edmonton Full time

    Job Number:49303**Disability Management Consultants (DMC's) at the City of Edmonton are challenged to effectively manage Short Term, Long Term and WCB Disability files. DMC's adjudicate Short Term Disability Benefit Claims ensuring employees receive appropriate sick benefits while controlling the related financials.You will utilize effective case management...

  • Disability Case Manager

    7 days ago

    Edmonton, Alberta, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Disability Claims Management

    7 days ago

    Edmonton, Alberta, Canada ASEBP Full time

    DISABILITY CLAIMS MANAGEMENT (INTAKE AND EARLY INTERVENTION PROGRAM)Full-time Permanent - Competition #23-15Position SummaryIf you are a skilled disability case management professional who has experience working with individuals who are ill or injured regain their health and return to work, then this could be the job for youYour Key Responsibilities Build...

  • Disability Management Specialist

    7 days ago

    Edmonton, Alberta, Canada Covenant Care Full time

    Disability Management Specialist FTE 0.60About the Organization:Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission as the basis for all decision making? The mission of Covenant Care and Covenant Living is to "continue the healing ministry of Jesus by serving with compassion,...

  • Disabilities Services Manager

    7 days ago

    Edmonton, Alberta, Canada Family Connections Inc. Full time

    Specific Responsibilities Managers will:supervise staff; existing and new person-served files; take intake calls; match and assign new person-served intakes; review time sheets; prepare and/or review contact notes, progress reports, person-served assessments, safety and hazard reports and critical incidents; complete filing and ensure the files are up to CAC...

  • Disabilities Services Manager

    7 days ago

    Edmonton, Alberta, Canada Family Connections Inc. Full time

    Specific Responsibilities Managers will:supervise staff; existing and new person-served files; take intake calls; match and assign new person-served intakes; review time sheets; prepare and/or review contact notes, progress reports, person-served assessments, safety and hazard reports and critical incidents; complete filing and ensure the files are up to CAC...

  • Disability Management Consultant

    7 days ago

    Edmonton, Alberta, Canada Edmonton Public Schools Full time

    About Edmonton Public Schools:We are the second largest school division in Alberta, serving students, families and communities throughout Edmonton. At Edmonton Public Schools, we provide a range of programs, learning spaces and supports that enhance pathways for student success.Our Division is committed to diversity and inclusivity; we are listening, we are...

  • Supervisor, Disability Services

    7 days ago

    Edmonton, Alberta, Canada ASEBP Full time

    Supervisor, Disability ServicesCompetition #24-36Position SummaryThe Supervisor, Disability Services inspires excellent delivery of the Sick Leave Support program through promotion of proactive disability case management, recovery/improved health, and timely/safe return to work. Further they use their strong leadership skills, clinical knowledge, and...

  • Disability Management Worker

    7 days ago

    Edmonton, Alberta, Canada MirkaCare Services Inc. Full time

    Work Term: Permanent Work Language: English Hours: 35 to 55 hours per week Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 3 months to less than 1 year Experience: 3 years to less than 5 years- or equivalent experienceWork site environment: Child welfare Corrections Personal and social adjustment and health...

  • Disability Management Program Manager

    7 days ago

    Edmonton, Alberta, Canada MirkaCare Services Inc. Full time

    Work Term: Permanent Work Language: English Hours: 40 to 55 hours per week Education: College/CEGEP Experience: 3 years to less than 5 years- or equivalent experienceWork site environment: Corrections Child welfare Personal and social adjustment and health (substance abuse, gambling, behaviour disorders) Socioeconomic needs or conditions (housing, nutrition,...

  • Disability Services Supervisor

    7 days ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Job Information:Job Requisition ID: 45818Ministry: Seniors, Community and Social ServicesLocation: EdmontonFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekRegular/Temporary: Temporary (ending on September 30, 2024)Scope: Open CompetitionClosing Date:July 31, 2023Classification: Human Services Worker 7About Us:A successful society is defined by...

  • Disability Support Worker

    7 days ago

    Edmonton, Alberta, Canada WJS Canada Full time

    The ProgramProgram Birch House) - Single staffed, 24 hr program and SIL Community programsThe Community Disability Services program in Edmonton, Alberta helps high risk populations including people with addiction, complex mental health needs, developmental disabilities and high behaviours. Through community living and life skill coaching, career development...

  • Disability Support Worker

    7 days ago

    Edmonton, Alberta, Canada Independent Counselling Enterprises Full time

    Industry: Disability ServicesJob Title: Non-Residential - Community Support StaffDays/Hours: Various Hours between 8am and 8pm, Monday to SundaySome examples of hours: Wednesday & Fridays 1pm-5:30pm; Monday -Friday 9am-2pm; Saturday & Sunday 8:30am-8:30pm; Monday-Friday 10am-5pmLocation: North Edmonton, South Edmonton, West Edmonton and St....

  • Residential Disability Support Worker

    7 days ago

    Edmonton, Alberta, Canada Edmonton Integrated Services Full time

    Join Our Team at Edmonton Integrated Services (EIS)Are you driven by a deep-seated passion to provide support to individuals with disabilities and make a meaningful impact in their lives? Are you known for your compassion, empathy, and unwavering dedication? If so, Edmonton Integrated Services (EIS) is looking for individuals like you to join our team.At...

  • Community Disability Support Worker

    7 days ago

    Edmonton, Alberta, Canada Inclusive Communities Care Full time

    Interested in making a difference in the lives of people with disabilities? Then this may be the job for you. We're looking for outgoing individuals who have excellent leadership and communication skills. Key job responsibilities include working in an interdisciplinary environment to increase the quality of life for young adults with disabilities by...

  • Disability Support Workers

    7 days ago

    Edmonton, Alberta, Canada WJS Canada Full time

    The ProgramNew Program: SilverwoodSupports a 22-year-old male individual who who has mild intellectual disability, Fetal Alcohol Spectrum Disorder (FASD), Attention Deficit Hyperactivity Disorder (ADHD) Borderline Personality, and asthma.In Your Role You Will Support/supervise clients' complex behavioural, emotional and social needs/development (in the...

  • Disability Support Workers

    7 days ago

    Edmonton, Alberta, Canada WJS Canada Full time

    The Program:New Program: SilverwoodSupports a 17-year-old male individual who who has developmental disability, autism and seizure disorder, who will be transitioning to PDD at age 18.This is a complex needs behavior position as the individual can be verbally and physically aggressive and requires mental health supports and interventions through out all...

  • Service Coordinator, Disability Services

    7 days ago

    Edmonton, Alberta, Canada YWCA Edmonton Full time

    **Service Coordinator, Disability ServicesOrganization Overview:YWCA Edmonton is a powerful voice for equity and has been leading social change and progress forwomen, families and gender-diverse individuals in the capital region since 1907. Part of an internationalmovement, YWCA Edmonton is a trusted provider of services, programs and advocacy work...

  • Community Disability Worker

    7 days ago

    Edmonton, Alberta, Canada CSS Full time

    Catholic Social Services is currently seeking a one-year Contract full time, 40 hours per week, Community Disability Worker in EDMONTON to join our St Angelas team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your communityThis position has a weekly schedule of: Tuesday,...

  • Community Disability Worker

    7 days ago

    Edmonton, Alberta, Canada CSS Full time

    Catholic Social Services is currently seeking a Contract part time, 26 hours per week, Community Disability Worker in EDMONTON to join our St Ritas team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.This position has a weekly schedule of: Thursday and Friday...