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Team Member

3 months ago

Ottawa, Ontario, Canada Quesada Burritos and Tacos Full time
Greet customers in a friendly and welcoming manner, ensuring excellent customer service at all times.

  • Take customer orders, accurately enter them into the POS system, and handle payment transactions.
  • Prepare and assemble a variety of Mexican food items, following standardized recipes and presentation guidelines.
  • Ensure food quality, taste, and appearance meet our restaurant's standards before serving to customers.
  • Maintain a clean and organized workstation, including food preparation areas, dining areas, and restrooms.
  • Adhere to proper food safety and hygiene practices, including handwashing, glove usage, and proper storage of ingredients.
  • Assist in restocking ingredients and supplies as needed to ensure efficient operation during peak hours.
  • Collaborate with team members to ensure smooth workflow and timely service to customers.
  • Provide recommendations and answer customer inquiries about menu items, ingredients, and preparation methods.
  • Uphold a positive and professional attitude while handling customer feedback, resolving complaints, and ensuring customer satisfaction.
  • Participate in training sessions and team meetings to enhance product knowledge and improve service skills.
  • Follow restaurant policies and procedures, including dress code and attendance requirements.

Job Types:
Full-time, Part-time

Salary:
$16.55-$18.50 per hour

Benefits:

  • Onsite parking
  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekends as needed

Supplemental pay types:

  • Tips

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person