Care Team Scheduling Coordinator

1 week ago

Toronto, Ontario, Canada VHA Home Healthcare Full time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.

Our providers tell us:
_"Home care is where I can truly make a difference.

There is such a sense of accomplishment from helping people live independently at home."_ Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings.

Many of our team members manage their own schedules in the community and they say, "_The freedom and flexibility can't be beat._" Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs.

Team members tell us _"I love the inclusive culture. I feel welcome and at home."_ _View more comments from VHA clients and their family members_._

We are seeking:

Care Team Scheduling Coordinator (Integrated Client and Community Care)

Permanent Full-time (35 hours per week)

1:30pm-9:30pm Shift - Monday-Friday with rotating weekends
-
Must be available to work rotating weekends.

Start Date:
March 20th, 2023

What is the job?


As a Care Team Scheduling Coordinator you will help our clients maintain their independence and brighten their day by fielding client calls and ensuring their services are scheduled in a timely manner.

You'll work in a fast-paced high energy customer service centre, communicating with clients, families, funders and clients' Health Care Teams including Personal Support Workers, Nurses and Rehab Service Providers.

You'll be supported by a passionate team and state
- of-the art technology that enables you to coordinate services, accept new client referrals, schedule service changes and maintain client service plans.

Am I qualified?
Excellent communication skills that demonstrate empathy, compassion and a client and a family-centred approach are essential to this role. Solid time management skills, attention to detail and the ability to prioritize tasks are equally important. You must be able to work independently while being flexible enough to support the team as changes arise. Medical terminology would be an asset.

Satisfactory completion of the technical skills testing is required.

PLEASE NOTE:

To protect the health and safety of our employees, clients and their families and in the interest to follow strong public health measures, it is a requirement of employment at VHA Home Healthcare to be fully vaccinated against COVID-19.

A fully vaccinated person means you have received all required doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, at least 14 days prior to your start date and you will need to provide proof by submitting a copy of your Ministry of Health COVID-19 Vaccine Dose Administration Receipts or government vaccination passport.

VHA Home HealthCare will consider cases needing accommodation as stipulated by the Ontario Human Rights Code.

In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition.


Accommodation and VHA's commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer.

We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA.

We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience.

VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups.

If you require any accommodation, please let us know in advance as we are happy to comply.


VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.


In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.
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