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Food and Beverage Supervisor

3 months ago


Toronto, Ontario, Canada Gateway Casinos & Entertainment Limited Full time
Rama,Ontario Food and BeverageFull-Time (Regular)

Job Type:
Full-Time

Start time varies between 4:30PM - 6:30PM, Must be available evenings & weekends

The Banquet & Beverage Supervisor is a key player on the Gateway hospitality team, directing staff in a way that is motivational and inspiring.

You will help maintain Gateway's policies and procedures and provide knowledge, support and coaching. Full benefits package for full-time employees
~ Retirement savings plan
~ Family and friends discounts on travel, tech, food, beverage, and fitness
~ Development and training opportunities
~ Position at Casino Rama Resort

Job Type:
Full-Time

Start time varies between 4:30PM - 6:30PM, Must be available evenings & weekends

The Banquet & Beverage Supervisor is a key player on the Gateway hospitality team, directing staff in a way that is motivational and inspiring.

You will help maintain Gateway's policies and procedures and provide knowledge, support and coaching. Full benefits package for full-time employees
Retirement savings plan
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities
Shift
This is a Swing (afternoons/evenings) shift and the start times will vary between 4:00pm and 6:00pm. Evenings and weekends required.
Completes various tasks to ensure effective operations, including planning for adequate C.W. members levels and managing payroll. Conducts daily inspection for quality of the cleaning and maintenance of all areas and equipment ensuring adherence to regulations, standards and policies
Monitors daily operations to ensure compliance with regulations and internal standards, policies and procedures. Reviews and makes recommendations for changes or creation of policies or procedures as required
Promotes and models the highest level of customer service, ensuring that C.W. members deliver a maximum level of service and customer satisfaction is achieved and maintained. Works quickly to resolve customer complaints
Monitors daily operations to ensure compliance with regulations and internal standards, policies and procedures. Reviews and makes recommendations for changes or creation of policies or procedures as required
W. members and manages the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team
Control all Liquor, wine and beer inventories, purchasing and storage

Plan, schedule, organize varied types of Banquet functions from Plated Galas, Buffets, Corporate luncheons, group Coffee breaks and business breakfasts etc.

Plan, schedule and organize concessions and bar service for all events in the Entertainment center
Minimum 2 to 3 years of experience in a leadership position within the food and beverage industry.
Banquet & beverage experience and product knowledge an asset.
Knowledge and experience working with the Liquor License Act.
Experience working in a unionized environment is an asset.
Proficient in Word and Excel coupled with good computer aptitude for scheduling and inventory systems.
Able to work flexible hours including overnight, weekend and holiday shifts.
Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.

Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service.