Sales Associate

1 week ago


Ottawa, Ontario, Canada Anthropologie Full time

Location:

This position is located at 50 Rideau St, Ottawa, Ontario, K1N9J7 Canada Role Summary:
A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities:
Customer Experience

  • Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
  • Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
Teamwork + Communication

  • Builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Visual + Business Operations

  • Understands their contribution to service and selling on every shift in order to impact the store's business
  • Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications:

  • Anthro brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks:

Pay Range:
Starting from CAD $16.56/Hr

Anthropologie Wage Transparency:
To view information related to various state-specific wage transparency laws, click here.

Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.


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