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Stage : Consultant(e) en management F/H
3 months ago
Reporting directly to the Director of Bank Fraud Operations, you will have a dual mandate, combining project support and case management to combat organized crime activities targeting Manulife Bank and its customers. Project Support (30% of your time):
- Provide expertise in agile digitalization projects, new product development, and business changes
- Document fraud requirements, analyze impacts on the business, and recommend solutions
- Case Management (70% of your time):
- Investigate fraud disputes and customer complaints across product lines
- Identify risks, distill lessons learned, and disseminate insights to operational staff and senior management
- 5+ years of retail banking fraud experience
- Decision-making authority to deliver internal communication, lead complex projects, and support continuous improvements in processes and functions to increase operational efficiencies.
Flexible work policies and strong work-life balance.
Boundless opportunity We create opportunities to learn and grow at every stage of your career.
Continuous innovation We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion We champion an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all partners and has a positive social and environmental impact.
Join our team and make a meaningful impact in the fight against financial fraud while managing a team of dedicated professionals. Apply now and become a key player in our mission to protect our customers and business from fraud.
John Hancock est une unité de la Société Financière Manuvie, un groupe mondial et chef de file des services financiers qui aide les gens à prendre plus facilement des décisions et à vivre mieux. Nous proposons des conseils financiers ainsi que des solutions d'assurance et de gestion de patrimoine et d'actifs à des particuliers, à des groupes et à des institutions. Au 30 juin 2021, l'actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens milliards de dollars américains). Vous pouvez consulter le site de Manuvie à l'adresse manuvie.Salaire et avantages sociaux
00 CAD - $112,125.00 CAD Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à .Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l'expérience et l'éducation ou la formation. Manuvie offre aux employés admissibles une vaste gamme d'avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d'aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d'épargne-retraite (y compris des régimes de rente et un programme international d'actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d'éducation et de conseils financiers.
