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Digital Product Manager
2 weeks ago
You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement.
At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years.
We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients.
As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day.
You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.
The Opportunity
The Digital Product Manager is responsible for ensuring that Fidelity's Digital Marketing products and platforms are developed so that they meet the goals of driving business results, integrating data, delighting users and that they continuously evolve to meet changing market demands and new opportunities.
As the member of the team primarily responsible for driving a process of Continuous Discovery and Delivery, it is the Digital Product Manager that is primarily responsible for ensuring that all product risks are identified early and continuously through the product development lifecycle, that all key stakeholders (including, but not limited to: Marketing, Product, Sales, Corporate Affairs, Advanced Analytics, Development, QA, DevOps, Operations, Compliance) are engaged continuously and collaboratively, driving toward each release or deliverable throughout the product lifecycle
What You Will Do
- Focusing discussion and decisionmaking framework away from features, and onto what business problems are being solved to improve client experience
- Maintaining a vital iterative pipeline of innovation based on ongoing feedback and user testing, business needs and collaboration with all stakeholders for Marketo, Salesforce, and any other integrations for Marketing Automation or Digital Experience.
- Facilitating opportunity assessment discussions as a means of prioritization: identifying and communicating objective, key results, target market and customer problems being addressed
- Ensuring high quality of data and reporting from and Adobe Analytics to understand campaign effectiveness and implement improvements
- Instrumenting, tracking and reporting on success metrics to all stakeholders
- Being accountable for how and when product enhancements are released into production as Product Owner
- Completed University Degree in Marketing, Business, Arts, ITrelated background or equivalent working experience
- 5+ years of relevant experience within digital product management as a product owner
- 2+ years working as a product owner, business analyst or technical role
- 3+ years in large scale technology implementations or website redesign across an organization
- Experience creating Agile product roadmaps, backlogs, business case development and ROI reporting
- Experience with user analytics tools such as Adobe Analytics
- Certified Scrum Product Owner (CSPO) designation is preferred
The Expertise You Bring:
- Working knowledge of Agile methodologies such as Scrum, Kanban, Lean, XP etc.
- Strong critical thinking and problemsolving skills
- Product strategy development driven by customer and business goals, key metrics and outcomes
- Experience in user behavioral analytics tools and methodologies
- Excellent communication and leadership skills, both written and oral
- The ability to drive consensus amongst key stakeholders
- Leadership and presentation skills to passionately articulate product vision throughout the organization.
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace.
We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.
No telephone inquiries or agencies please.We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity?We are proud to be recipients of the following:
Awards
Canada's Top 100 Employers
- Greater Toronto's Top Employers
- Canada's Top Family-Friendly Employers
- Canada's Top Employers for Young People
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