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Night Clerk

4 months ago


Gibsons, Canada Cedars Inn Ltd. Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 1 to less than 7 months
- or equivalent experience

Work setting:

  • Hotel, motel, resort

Tasks:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge:

  • Word processing software
  • Internet

Work conditions and physical capabilities:

  • Attention to detail
  • Overtime required

Personal suitability:

  • Dependability
  • Flexibility
  • Organized
  • Reliability
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week