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Contents Technician
4 months ago
Position:
Contents Technician
Overview
This position requires an individual who is organized and committed to being successful.
The Contents Technician will work hand in hand with other members of the team under supervision, as well as individually in processing personal property (contents) in residential and commercial settings.
Due to the nature of our work and the demands of our clients, flexible working hours are required though a typical work week is Monday-Friday, 7:45 a.m.
Job Duties
Work under supervision in residential and commercial settings handling personal property (contents) as follows:
- Packing, loading and transport
- Disassembly and reassembly
- Mitigation services
- Dry and wet cleaning
- Inventorying and chain of custody
- Deodorization (ozone, foggers, etc.)
- Ambient air filtration
- Cleaning and laundering items
Participate as directed in the following activities:
- Vehicle safety and maintenance inspections
- Construction polyethylene enclosures
- Removing and disposing of debris
- Setting and maintaining equipment
Characterization of smoke particulate
Test cleaning
Cleaning methods
Deodorization methods
Identify salvageable versus non-salvageable contents
Inventory photographing
Provide excellent customer service
Work under time constraints to meet specific timelines
Ensure attention to detail and keen sense of safeguarding other people's property and information
Practice good housekeeping always to ensure a safe and non-cluttered worksite
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Comply with all Paul Davis policies and procedures, as well as legislative requirements
Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
This role could be required to act as a "lead" periodically as designated by their manager
Attend all Paul Davis sponsored training courses
Qualifications
Working knowledge of restoration industry best contents practices including:
- Restoration following fire and water losses
- Degradation factors
- Decontamination
- Real, sentimental and historical evaluation
IICRC certification (Fire and Smoke and/or Odour Control and / or Water Damage) preferred
Recognition of common objects and materials
Construction / Restoration / Insurance experience preferred
Comprehensive understanding of customer service, principles and practices
Eligible to operate a motor vehicle per Paul Davis's vehicle policy
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Proven ability to multi-task in a fast-paced environment
Basic / Intermediate / Advanced computer and/or smart phone (Android) experience with Microsoft Office programs such as Outlook, OneDrive, Excel, SharePoint and Teams
Willing to work nights, on call and weekends when requested
Periodic travel may be required
Physical Demands
Frequent lifting from lbs. unassisted (35-65% of the time)
Occasional lifting from 41 lbs.+ assisted (up to 50% of the time)
Access and mobility in tight spaces
Fit Testing - half and full-face mask as needed; annual certification required
Working at heights, over 5 ft. periodically
Sustained periods of standing, sitting, walking, bending and kneeling
Salary:
$17.00-$20.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Onsite parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime
Application question(s):
- Do you have any content cleaning experience in the restoration industry?
Experience:
- Restoration: 1 year (required)
Licence/Certification:
- Drivers License (required)
Work Location:
In person