Security Alarm Technician
1 week ago
Company Description
**_
The Chubb Fire & Security Difference..._**- _ Service Excellence_
- _ Technology leadership_
- _ Focus on Quality_
- _ National Coverage_
- _ Single Point of Contact_
- _ A Name You Can Trust_
Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses, and residences.
_ Role Summary:
_
Chubb's Winnipeg branch is recruiting for a Security Technician to perform high-quality installations, renovations, and programming as well as service work, and ULC inspections, for our current customers and provide superior customer service.
Key Job Responsibilities:
_**- Coordinate, install and program systems (alarm, access control and CCTV) as per the customer's specifications
- Communicate with customers to identify the source of the problem of their alarm system.
- Complete service calls, and 24 hours emergency service calls.
- Independently performs quality service, maintenance and recommends improvements.
- Ensures that customer satisfaction is met.
- Tests the system to ensure that the service performed was successful. Where capable, performs necessary adjustments as needed.
- Trains customers on the operation and proper use of the system.
- Instructs customers on the basic working knowledge of the system.
- Independently perform high quality service, proper maintenance and make recommendations for improvement to the system if needed.
- Perform Verification and ULC inspection duties as assigned by the Security Coordinators
- Coordinate with Sales Representatives and Security Coordinators
- Work to meet all installation and service call deadlines
- Flexibility to work different shifts as required
- Overnight travel is a requirement of the role
Qualifications
- VDV/M
- Limited Specialized Trade Electricians' License required
- Computer and network knowledge in order to set up systems
- Basic understanding of electrical code and requirements
- 2+ years of experience in the alarm service and install industry preferred
- A valid Canadian driver's license with a clean record
- Knowledge of Access Control, Alarms, and CCTV systems
Additional Information
**_
- Highly organized and able to work under pressure
- Proven analytical and critical thinking skills combined with common sense
- Careful attention to detail
- Adaptable to changing environments
- Strong communication skills verbal, written, and presentations
- Positive outlook
_ Our offerings include_
- Competitive compensation and benefit package
- RRSP matching
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
_**- Criminal Background Check
- Reference Check
If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
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