Sales Associate

2 weeks ago

Sherwood Park, Alberta, Canada Nova Cannabis Full time

About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer.

We operate primarily via our Value Buds banner, which has a simple mission:
deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at everyday low prices

About the Role


Based out of our
Value Buds Baseline Village location, in Sherwood Park, AB, we are looking for experienced
Customer Experience Representatives & Keyholders who can handle curveballs like a champ.

Not only will they be responsible for ensuring the store is in tip-top shape, but they'll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers.

We're looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up-and-coming industry.


Address: 222 Baseline Rd #416, Sherwood Park, AB

Role and responsibilities include, but are not limited to:

Customer Offering

  • Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
  • Facilitate a welcoming and positive atmosphere for everyone in the store
  • Educate customers about cannabis products, strains, and consumption methods

Day to Day Operations

  • Promote our culture and brand by participating in merchandising and promotional activities
  • Work in partnership with Store Managers and other team members to generate sales.
  • Maintain a high level of product and service knowledge; staying uptodate with industry legislation, trends, and new products
  • Participate in routine store maintenance and ensure cleanliness is a priority
  • Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
  • Monitor inventory and restock products regularly

Regulatory Adherence

  • Comply with all OH&S (Occupational, Health, and Safety) policies and procedures
  • Support and promote Nova Cannabis's and AGLC's (Alberta Gaming and Liquor Commission) social responsibility programs
  • Comply with Nova Cannabis's policies, standard operating procedures, and practices

Experience and Qualifications

  • Minimum, 2years of customer service experience
  • Minimum, 2years of retail and/or hospitality experience
  • Cannabis, liquor, or healthcare experience is preferred
  • High School Diploma or equivalent
  • Valid SellSafe certification
  • Valid Qualified Cannabis Worker certification
  • Must complete and pass a Criminal Record Check
  • Working knowledge of regulations as it pertains to selling cannabis in Alberta

Personal Characteristics and Requirements

  • Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
  • Ability to think on your feet and creatively problem solve
  • Openminded and constantly identifying ways to improve
  • Passionate about creating a positive, memorable, and tailored experience for every customer
  • Excellent communication skills (written and verbal) and a professional demeanor
  • Team player who is passionate about supporting the overall success of the business
  • Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
  • Responsible and reliable
  • Must be 18 years of age or older
  • Must have reliable transportation to commute to/from work
Work Remotely

  • No

Job Type:
Part-time

Part-time hours: 0-40 per week

Salary:
From $15.00 per hour

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Application question(s):

  • Do you live in Sherwood Park, AB?

Experience:

- cannabis: 1 year (preferred)

- retail: 1 year (preferred)

Licence/Certification:

  • SellSafe and QCW (required)

Work Location:
In person

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