Clinical Operations Lead

1 week ago

Toronto, Ontario, Canada Providence Healthcare Full time
***: The Clinical Operations Lead Houses of Providence is accountable for overseeing nursing functions. They will work closely with the interdisciplinary team; they will assess, plan, implement and evaluate all aspects of resident care.

MAJOR RESPONSIBILITIES:

  • Directing, supervising and monitoring the work performance of the regulated and unregulated nursing staff to ensure that resident care duties are completed in keeping with: relevant Providence Healthcare policies and procedures; established staff routines; the directions and interventions identified in the residents' plans of care; and, the Ministry of Health and Long-Term Care resident care standards for longterm care homes
  • Maintain integrity of various nursing initiatives, coordinate available resources, plan and assist with training of new staff
  • Overseeing the Registered Nurses effectiveness for sufficient coverage of staff
  • Participates with Nursing Recruitment (Registered Nurses, Registered Practical Nurse, Resident Assistants, Administration Assistants, Staffing Clerk)
  • Support with the orientation of new Nursing Staff, Nursing Staff Transfers, and Students
  • Oversees Nursing Staff on the unit including making regular rounds to ensure compliance with standards established by the Houses of Providence, the Health Disciplines Act, and all other pertinent legislation.
  • Provide emotional and professional support to staff which includes providing positive feedback, as well as coach staff for improving performance
  • Administers the collective agreement for employees, to whom it applies, including participating in the grievance resolution procedure
  • Provides input and makes recommendation to the Resident Care Manager regarding the performance of staff for performance evaluations
  • Participates in the development, implementation and revision of policies, procedures, and programs related to safety, infection control, quality of resident care, MOHLTC, etc.
  • Promote collaborative relationships with internal and external partners
  • Work collaboratively with the interdisciplinary team and other clinical services to ensure that residents receive the required care
  • Maintain and ensures confidentiality of all resident and staff records and information
  • Keep resident documentation uptodate, and reviews staff documentation on residents. Instructs staff in appropriate methods of documentation.
  • Use the nursing process: assessment, diagnosis, planning, implementation and evaluation
  • Actively involved in the Continuous Quality Improvement Process, through the collection, evaluating and processing of data, as well as addressing the identified deficiencies to ensure standards/regulations are met

QUALIFICATIONS/SKILLS REQUIRED:

  • Registered member of a related regulated health profession, in current good standing with their respective professional College
  • Relevant undergraduate degree completed or in progress with Master's preferred
  • Successful completion of Basic Cardiac Life Support
  • 3 years recent clinical practice with demonstrated expertise in gerontology
  • Previous supervisory experience is an asset
  • Longterm care experience is preferred
  • Strong documentation skills
  • Selfstarter, flexible, adaptable, creative, and resultsoriented individual
  • Team player, work collaboratively with others
  • Ability to articulate and demonstrate resident safety strategies
  • Ability to empower staff in a diverse, multicultural health care environment
  • Excellent interpersonal and communication skills to effectively communicate with staff, residents, families and significant others as appropriate
  • Identify, analyze and resolve problems
  • Lead and take initiative in an ever changing environment
  • Accountable for own decisions
  • Organize and manage time effectively
  • Excellent computer skills
  • Identify and willingness to take calculated risks
  • Commitment to continuous selfreflection, evaluation and role improvement
  • Note:_
  • As per the Ministry of Health and Long-Term Care Act, in order to work in this position the successful receipt of a clear criminal record check, including a vulnerable sector screening is required._

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