Lead Software Quality

1 week ago

Oakville, Ontario, Canada Fresh Restaurants Full time

Since our launch almost 30 years ago, we've made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious.

Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.


Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community - a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.


The FOH Team Lead is in charge of assisting with the overall operations of the front of house to ensure guest satisfaction by providing excellent customer service.

The FOH Team Lead is vital in securing processes and procedures to instill efficiency in the front of house and maintaining high team morale with staff development and growth in mind.

A FOH Team Lead is expected to be a role model with the ability to complete hands-on tasks to ensure a smooth service and resolve guest escalations.

Fresh Kitchen + Juice Bar values resilience, accountability, and inclusivity. Our employees are motivated by the positive brand and continuous career growth. Discounted meals during work and outside of work hours, including 20% off at participating Recipe brands and other exclusive retail discounts
Employee Health Plan - Available after one month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more
Growth & learning opportunities - Consistent training on various topics to support continuous career development into positions of leadership
Casual & inclusive environment - Warm, friendly and welcoming workplace for everyone to be their authentic self
Flexible hours
1+ years of experience in a high volume kitchen or restaurant
~1+ years of experience with employee management
~ Open and flexible availability, including evenings and weekends
~ Quick learner when it comes to technology, software, and kitchen operations
~ Ensures all dishes that are served are to spec and packaged according to packaging guidelines
Assists the AGM with bar and FOH inventory by accurately counting stock, recording waste, entering inventory data, and reconciling invoices
Adheres to company standards in regards to portion sizes, packaging methods, quality standards, kitchen rules, policies and procedures
Acts as a role model for employees by upholding all standards, policies and operating systems
Completes tasks assigned by the GM and AGM while remaining accountable for the overall shift

Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity and anti-oppression.

We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments.

We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of colour, persons with disabilities, and persons of any sexual orientation or gender identity.

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