Service Desk Associate Full-Time

1 week ago

Burnaby, British Columbia, Canada British Columbia Institute of Technology Full time
British Columbia Institute of Technology (BCIT)
Recreation Services Assistant

Recreation Services Assistant
This idea is the foundation of BCIT's People Vision , which describes the Institute's goals and priorities
In a complex and uncertain world, it's vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people's imagination and creativity. BCIT's Recreation Services department is seeking a temporary, full-time (1.0 FTE) Recreation Services Assistant . This position performs a variety of duties that support
the effective and efficient operations of the Recreation Services department.

The Recreation Services Assistant (RSA) performs day-to-day functions including opening and closing the facility, operating the Recreation Service Centre customer service counter, selling memberships and services, handling cash transactions, deploying equipment, coordinating facilities bookings and rentals, providing exemplary customer service to students, staff and public, and providing administrative support for the department.

Hours of work are determined by building operation hours and include evenings and weekends. The standard hours of work are Monday to Friday 5:45am – 1:45pm.

Provides coverage of the Recreation Service Centre customer service counter; answers in-person, phone, email and social media inquiries regarding Recreation Services programs, courses and facilities.

sells laundry, towel, locker services, and bike lockers. Resolves user complaints and forwards issues to the Coordinators as required.

Uses Active Networks system to create and maintain membership profiles, sell services, books facilities, produces reports, loads course information and monitors enrolment.

Liaises directly with Active Networks' help desk on system issues.

Supports the Coordinators with administrative tasks including facility rental contracts, short and long-term equipment needs, special event planning and organization, researching best practices, equipment specifications, potential purchases and facility enhancements.

Prepares hiring, timesheets and invoices for student staff and contract instructors. Provides feedback to the Coordinators on programming and participates in business planning and initiatives.

Supports Recreation Services advertising and marketing initiatives including preparation and distribution of a variety of promotional and informational materials in a variety of formats; reviews and updates the department's website as directed by the Operations Coordinator.

Submits and maintains records for equipment and facility maintenance and repair. Prepares statistical and other reports on membership, booking, schedules and inventory to assist the Coordinators with planning.
Conducts annual reconciliation and clean-out of lockers and bike lockers.

Assists with monitoring of all Recreation facilities and programs, and ensures users are compliant with safety rules and regulations.

Assists in orientation and training of student staff; Monitors Recreation Services department email and voicemail accounts, and escalates inquiries as appropriate.


Assists with laundry service:
Opens and closes recreation building.

Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).

Undertakes related duties and special projects as assigned, consistent with the job grade of this position.

Completion of Grade 12 plus completion of one year of post-secondary training in recreation, physical education, sport management, business or related field.


Two years general experience plus two years practical, current experience in recreation related jobs that includes experience working on a point of sale cash register (POS) and reconciling daily cash sales.

License(s)/Certifications(s

):

~ Software/Computer Application(s) and Expertise:

Demonstrated Microsoft Office experience, with Excel and Word at the intermediate level.

Familiarity with social media including (such as Facebook, Twitter, Tumbler, etc.) Excellent verbal and written communication skills, with proven interpersonal, customer service and conflict resolution skills.

Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.):

Ability to use sound judgment, tact, diplomacy and discretion when working with the public under stressful situations, in-person, and on the phone, including the ability to navigate and de-escalate potential conflicts and aggressive encounters.

Must be physically able to meet the demands of the position including setting up for special events, moving equipment and furniture, and receiving, storing, and installing a variety of products and materials.

Competitive employer-paid extended health and dental plan – take a look at our benefit plans
Defined benefit pension plan with employer contributions
Access to most BCIT Flexible Learning courses free of charge
ca so we can best support you. Administration
School/Service Area
Bargaining Unit
BCGEU Support Staff
Auxiliary in Temporary Appointment (BCGEU SS Only)
Full-Time/Part-Time
Full-Time

  • Service Desk Technician

    1 week ago

    Burnaby, British Columbia, Canada NTT DATA Full time

    Req ID: 68259This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to beWe are currently seeking a Service Desk Technician - FULL TIME REGULAR to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).Purpose of...

  • Service Desk Analyst

    1 week ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    Union/Affiliation:Administrative and Professional Staff (APSA) Pay range:$60,405 to $72,137 annually SFU Department Descr:IT Services - Service Desk Position Grade:7- # of openings:1 Biweekly Hours:72Who We AreServing students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and...

  • Full Time Associate

    1 week ago

    Burnaby, British Columbia, Canada Foot Locker Corporate Services, Inc. Full time

    Overview:We put the "You" back in "Team"Responsibilities: Coaching, and motivating your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with coworkers to provide excellent sales service Delivering sales, customer experience,...

  • UNIQLO Metrotown Hiring Full Time Store Associates

    3 weeks ago

    Burnaby, British Columbia, Canada Uniqlo Canada Full time

    WE ARE HIRING FULL TIME STORE ASSOCIATES FOR UNIQLO METROTOWN LOCATIONAbout UNIQLOUNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including: GU, Theory, Helmut Lang, PLST (Plus T), COMPTOIR DES COTONNIERS, PRINCESSE TAM TAM, and UNIQLO. FR is currently...

  • Full Time Residential Concierge

    1 week ago

    Burnaby, British Columbia, Canada FirstService Residential, British Columbia Full time

    We are currently looking for 2 Full Time Front Desk Concierges for 2 buildings in Burnaby/Coquitlam, BC.Shifts Available:Monday to Friday- 11pm - 7am (overnight)Duties and responsibilitiesAs a Concierge, you are responsible for being the primary contact and source of information and services for residents and their guests. You are responsible for greeting...

  • Full Time Retail Sales Representative

    1 week ago

    Burnaby, British Columbia, Canada Harbor Freight Tools Full time $15

    Harbor Freight Tools Senior Retail Stocking Associate TULSA , Oklahoma Apply Now 147116BRPosting Title:Senior Retail Stocking AssociateJob Description: A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. This role is perfect for you if you have the desire to develop as a...

  • Supervisor Full Time

    1 week ago

    Burnaby, British Columbia, Canada Core-Mark Full time

    Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a...

  • Warehouse Associate, Full-Time

    1 month ago

    Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

    RSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...

  • Warehouse Associate, Full-Time

    3 weeks ago

    Burnaby, British Columbia, Canada Refrigerative Supply Limited Full time

    RSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...

  • Warehouse Associate Full Time

    1 week ago

    Burnaby, British Columbia, Canada Stream Logistics Full time

    We are looking for Dockworkers to work in our secured facility Monday - Friday.Must be able to lift up to 50 lbs. repeatedly, This is a unload and reload facility of ocean containers.NO PHONE CALLS OR DROP IN RESUMES WILL BE ACCEPTJob Types: Full-time, PermanentStarting Wage : Plus shift differential where applicable)All staff and visitors MUST were...

  • Program Assistant, Full-time Programs

    1 week ago

    Burnaby, British Columbia, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT's- School of Transportation is seeking a- temporary, full-time (1.0FTE) Program Assistant, Full-time Programs. This position provides administrative and support services, records and information management and student and staff services related to events and full-time programs offered at the BCIT Marine Campus Co-op Office, including the Marine...

  • Front Desk Receptionist

    1 week ago

    Burnaby, British Columbia, Canada physio4care clinic Full time

    Overview:Responsibilities: Greet and assist clients in a professional and friendly manner Answer and direct phone calls using appropriate phone systems Manage appointments and schedules efficiently Perform clerical duties such as filing, photocopying, and data entrySkills: Customer serviceoriented with excellent communication skills Proficient in basic...

  • Sales Associate: Permanent Part-time/full-time

    1 week ago

    Burnaby, British Columbia, Canada TravelSmarts Luggage & Accessories Full time

    A Burnaby-based company serving travelers since 2010, we offer a team-oriented environment. _Please submit an updated resume and include what days/times you're available to work between 10am-9pm Mon-Sat, and Sun from 11am-7pm_.What We're Seeking: Available evenings and weekends Available for a _minimum of 2030 hours/week_ for _at least 3 shifts/week_ (shifts...

  • Clinical Service Desk Analyst

    1 week ago

    Burnaby, British Columbia, Canada NTT DATA Full time

    Req ID: 68281This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to beWe are currently seeking aClinical Service Desk Analyst - AUXILIARY to join our team in Vancouver, British Columbia (CA-BC), Canada (CA).Purpose of...

  • Financial Services Associate

    3 weeks ago

    Burnaby, British Columbia, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Financial Services AssociateStatus: Full-Time Dealership: OpenRoad Audi BoundaryDepartment: Sales - Business Office We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country...

  • Financial Services Associate

    1 month ago

    Burnaby, British Columbia, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Financial Services AssociateStatus: Full-Time Dealership: OpenRoad Audi BoundaryDepartment: Sales - Business Office We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country...

  • Financial Services Associate

    1 week ago

    Burnaby, British Columbia, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD.Position: Financial Services AssociateStatus: Full-TimeDealership: OpenRoad Audi BoundaryDepartment:Sales - Business OfficeWe are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country...

  • Grocery Associate

    3 weeks ago

    Burnaby, British Columbia, Canada Walmart Canada Full time

    Position Summary...To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer's shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as...

  • Consumables Associate

    3 weeks ago

    Burnaby, British Columbia, Canada Walmart Canada Full time

    Position Summary...To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer's shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as...

  • Consumables Associate

    1 month ago

    Burnaby, British Columbia, Canada Walmart Canada Full time

    Position Summary...To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer's shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as...