![CB Canada](https://contents.bebee.com/companies/ca/cb-canada/avatar-20WtJ.png)
Operations Admin I
2 weeks ago
Job Summary
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.
Essential Functions
• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
• Reviews, researches and/or enters data in various systems to support respective functional area
• Compiles data and provides various regular and adhoc reports to management for review and determination
• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions:
• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:
• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
• High School Diploma or GED required
• Previous clerical or customer service experience preferred
• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Software skills, including use of Microsoft Office software and web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
City: Grimsby
State: Ontario
Zip Code: L3M 4E8
Domicile Location: FXG-CAN/CAN/Q6128/Stoney Creek
Auto req ID: 362455BR
Position Type: Part time
Employee Type: Non-Exempt
Other Job Description Information
Permanent part-time position
Schedule:
Tuesday-Saturday 5 am - 10 am
Schedule subject to change based on operational needs. Flexibility is required.
Benefits: Medical Dental and Vision as of day 1, at no cost to employee
Paid Vacation starting at 3 weeks.
Defined contribution pension plan (DCPP) up to 7.5% employer match up with a max employee contribution of 4.5%
Tuition Reimbursement up to 5,250$/calendar year
Monthly Recognition programs
Lifeworks (EAP)- Free Counselling, employee discounts
Search Engine Description
Operations
-
Baker
2 weeks ago
Grimsby, Ontario, Canada Tim Hortons Full timeJob applicants responding to this posting may be applying to a Tim Hortons restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand...
-
Transportation Services Labourer
2 weeks ago
Grimsby, Ontario, Canada Town of Grimsby Full timeTransportation Services Labourer (MT I)**(Winter Maintenance)The Opportunity:The is committed to building a future that welcomes innovative new ideas whileprotecting and preserving its distinct heritage. It is a place where leaders are committed tosustainability and honouring Grimsby's treasured natural setting. Grimsby has become a sought- after community...
-
Operations Admin I
1 month ago
Grimsby, Canada CB Canada Full timePosition Title: Operations Admin IJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a...
-
Operations Admin I
4 weeks ago
Grimsby, Canada CB Canada Full timePosition Title: Operations Admin IJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a...
-
Sr Operations Admin
1 month ago
Grimsby, Canada CB Canada Full timePosition Title: Sr Operations AdminJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line...
-
Sr Operations Admin
4 weeks ago
Grimsby, Canada CB Canada Full timePosition Title: Sr Operations AdminJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line...
-
Operations Coordinator
2 months ago
Grimsby, Canada Cisolift Distribution inc. Full timeSince 2002, Cisolift Distribution Inc, expert in aerial work platform sales and repair, is recognized for the quality of its services and the expertise of its team. In fast growth, we are looking for passionate and motivated people to join a committed team, which helps each other and makes life enjoyable. Our philosophy**:C*ollaboration, **I**nnovation in...
-
Operations Assistant Manager
2 months ago
Grimsby, Canada Cisolift Distribution inc. Full timeSince 2002, Cisolift Distribution Inc, expert in aerial work platform sales and repair, is recognized for the quality of its services and the expertise of its team. In fast growth, we are looking for passionate and motivated people to join a committed team, which helps each other and makes life enjoyable. Our philosophy**:C*ollaboration, **I**nnovation in...
-
Transportation Services Operator
3 weeks ago
Grimsby, Canada Town of Grimsby Full time**Transportation Services Operator (MT II) **The Opportunity** The is committed to building a future that welcomes innovative new ideas while protecting and preserving its distinct heritage. It is a place where leaders are committed to sustainability and honouring Grimsby’s treasured natural setting. Grimsby has become a sought - after community where...
-
Front End Clerk
5 days ago
Grimsby, Canada Metro Inc. Full timePosition Title: Front End Clerk - Part Time Position Type: Permanent Requisition ID: 38598 Banner: Food Basics Employment Type: Part-Time **Location**:GRIMSBY 63 MAIN ST W **Shift**:Days, Evenings & Weekends Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our...
-
Transportation Services Labourer
4 weeks ago
Grimsby, Canada Town of Grimsby Full time**Transportation Services Labourer (MT I) **The Opportunity** The is committed to building a future that welcomes innovative new ideas while protecting and preserving its distinct heritage. It is a place where leaders are committed to sustainability and honouring Grimsby’s treasured natural setting. Grimsby has become a sought - after community where...
-
Transportation Services Labourer
14 hours ago
Grimsby, Canada Town of Grimsby Full time**Transportation Services Labourer (MT I) **The Opportunity** The is committed to building a future that welcomes innovative new ideas while protecting and preserving its distinct heritage. It is a place where leaders are committed to sustainability and honouring Grimsby’s treasured natural setting. Grimsby has become a sought - after community where...
-
Baker
1 month ago
Grimsby, Canada Tim Hortons Full timeJob applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...
-
Baker
4 weeks ago
Grimsby, Canada Tim Hortons Full timeJob applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I...
-
Transportation Services Labourer
4 weeks ago
Grimsby, Canada Town of Grimsby Full time**Transportation Services Labourer (MT I)** **(Winter Maintenance) **The Opportunity**: The is committed to building a future that welcomes innovative new ideas while protecting and preserving its distinct heritage. It is a place where leaders are committed to sustainability and honouring Grimsby’s treasured natural setting. Grimsby has become a sought -...
-
Hairstylist (Ft)
3 weeks ago
Grimsby, Canada Great Clips Salon Full time**Looking For A Salon That Values Work-Life Balance And Has An Amazing Benefits Package?** We are looking for a licensed stylist who is interested in keeping busy and making money and will bring customers back to the salon. **At our locations, we offer**: - Vision, Dental, Prescription Drugs, and many other services such as Massage Therapy, Chiropractic...
-
Merchandising Service Associate
4 weeks ago
Grimsby, Canada RONA Full timeMerchandising Service Associate (FT) Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities...
-
Merchandising Service Associate
4 weeks ago
Grimsby, Canada RONA Full timeMerchandising Service Associate (FT) Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities...
-
Merchandising Team Associate
3 weeks ago
Grimsby, Canada RONA Full timeMerchandising Team Associate Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...
-
Merchandising Service Team
3 weeks ago
Grimsby, Canada RONA Full timeMerchandising Service Team Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for...
-
Rece/ece Staff Full-time Positions
4 weeks ago
Grimsby, Canada Strive Niagara Full timeWe are looking for a dedicated individual who would like to work within a supportive environment. **This position is posted for a full-time RECE/ECE staff in Grimsby, Ontario.** Strive Niagara is a licensed child care provider, providing quality care in Niagara for over 20 years. We provide child care for infants, toddlers and preschool aged children in...
-
Diesel Technicians
1 month ago
Grimsby, Canada Penske Truck Leasing Full timeWhat's the Job? Ready to jump-start your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. Why is this job...