Customer Care Summer Student

2 weeks ago

Mississauga, Ontario, Canada McKesson Canada Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Job Summary


The Summer Student is responsible for understanding, documenting, and assisting with small projects and possible calls related to PTS McKesson hardware, Networks and Software.


Specific Responsibilities

  • Assist and support with administrative duties
  • Inbox handling and the creation of tickets into Salesforce
  • Work on projects as required by management
  • System updates for accounts/customers as required
  • Escalate complex problems as necessary.
  • Data validation for customers
  • Provide solutions to problems and advice, regarding best practices.
  • Participate in training activities as required

Position Requirements

  • Excellent communication skills both written and verbal.
  • Knowledge of computer operating systems and networking hardware components
  • Ability to be flexible and quickly adapt to changing business needs and processes.
  • Ability to employ professionalism
  • Ability to type 200 WPM.
  • Ability to work in a time critical environment.
Career Level - IC - Professional - P1


At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people.

That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being.

Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.

For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position
$ $27.06

McKesson is an Equal Opportunity employer.


The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links.

While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.


The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

**Join us at McKesson

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