Assistant Store Manager, Hull

2 weeks ago

Hull, Canada Mark's Full time
**Help us boldly shape retail in Canada**

Canadian Tire Corporation's (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada's retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

Aidez-nous à façonner audacieusement le commerce de détail au Canada.

La riche tradition de la Société Canadian Tire de servir les Canadiens d'un océan à l'autre remonte à 1922. Notre vision est de devenir la première marque de détail au Canada et nous mettons l'accent sur l'innovation et les investissements importants dans notre Société, surtout lorsqu'il s'agit de nos employés. Pour atteindre notre objectif, nous avons besoin des meilleurs talents pour nous aider à évoluer et à susciter le changement dans l'ensemble de l'entreprise - et à faire partie des pionniers du secteur de la vente au détail au Canada. Alors que nous nous efforçons d'être à l'avant-garde d'un secteur de la vente au détail complexe et en pleine évolution, le moment est propice pour se joindre à la famille d'entreprises Canadian Tire, car elle connaît une période particulièrement exaltante.

Notre Société

Le travail ardu nous propulse vers l'avant, vivre pleinement nous guide. Chez Mark's, connue sous le nom L'Équipeur au Québec, nous inspirons et aidons les Canadiens à vivre leur vie avec passion, conviction et authenticité. C'est pourquoi tout ce que nous offrons, des vêtements de travail et décontractés aux chaussures et aux accessoires, est bien confectionné, fait pour durer, pratique et doté d'un style tout-aller qui leur est propre, et propre à Mark's/L'Équipeur.

Fondée en 1977, Mark's/L'Équipeur compte plus de 380 magasins dans l'ensemble du Canada. Solidement établis au sein de communautés à l'échelle du pays, nous nous engageons à offrir les meilleurs produits qui sont aussi tenaces que les personnes qui les portent.

Notre entreprise croissante, novatrice et prospère apprécie la diversité et prône une culture qui met l'accent sur le rendement et le sens des responsabilités. Nous investissons dans la croissance et le perfectionnement de nos employés en offrant une formation complète et des occasions de développer des qualités de leader. Nous encourageons, valorisons et récompensons l'innovation.

Rôle

Le directeur des opérations est un membre actif de l'équipe de direction du magasin qui fournit du leadership et du mentorat pour assurer l'excellence opérationnelle, optimiser le rendement du personnel, assurer la satisfaction de la clientèle tout en maximisant les ventes à tous les niveaux de l'entreprise. Vous serez le champion des nouvelles procédures et des nouveaux processus, et vous assurerez une exécution uniforme de la chaîne d'approvisionnement en magasin, des opérations de caisse, de l'exécution du commerce électronique en magasin, des ventes interentreprises et de l'efficacité opérationnelle globale du magasin. Le directeur animera la formation des membres de l'équipe du magasin sur les procédures opérationnelles standard du magasin et les améliorations aux processus.

Responsabilités

Service à la clientèle
- Diriger la fonction opérationnelle interentreprises de L'Équipeur commercial, y compris la saisie et la gestion des commandes, ainsi que l'encadrement de l'équipe, afin d'assurer des commandes et des livraisons précises et en temps opportun aux clients
- Offrir une expérience omnicanaux exceptionnelle en offrant des ventes du commerce électronique en magasin et en exécutant les commandes de commerce électronique selon des niveaux de service définis
- Soutenir l'expérience client en assurant un traitement et un déplacement rapides des stocks à l'aire de vente

Exploitation
- Mettre en œuvre et communiquer l'ensemble des procédures d'exploitation, des processus et des politiques et en assurer la conformité
- Fournir des mesures de rendement, des améliorations aux processus et des techniques Lean (comment, quand, qui)
- Diriger les équipes de déplacement des stocks du magasin et assurer l'exactitude
- Gérer la planification et le suivi de l'exécution des processus d'expédition et de réception, des activités de traitement du commerce électronique, de la gestion de la trésorerie, des systèmes d'exploitation et de la conformité
- Participer à la préparation et à l'exécution des prises d'inventaires annuelles
- Appliquer et assurer la conformité de toutes les politiques et procédures en mat

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