Customer Service Representative

6 days ago


Airdrie, Canada EMCO Corporation Full time

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.

We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.


At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve.

Our talented and passionate team members are the key to our success.

We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other's growth and development.

As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences.

We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.


Additional duties will include:

  • Research product for customers and provide recommendations on our assortment of product
  • Grow and retain established customer base and develop new business for the Profit Centre
  • Follow up on backorders with vendors and provide customers accurate delivery dates
  • Send and followup with request for quotes to vendors
  • Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
  • Support Counter Sales and Outside Sales activities as part of the team
  • Resolve issues related to customer orders in accordance with our policies and procedures (SPIs)
  • Perform other tasks as requested by the Profit Centre Manager

Qualifications

  • Grade 12 diploma or equivalent; College and/or University degree an asset
  • A minimum of 1 year of experience with customer service or counter sales
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to identify customer needs, provide profitable solutions and close the sale
  • Ability to learn and operate the applicable software system used to process orders
  • Able to work in a fastpaced environment while handling multiple tasks
  • Intermediate math skills
  • Able to learn how to operate material handling equipment

Preferred Skills:

  • Previous experience with or knowledge of products sold at the Profit Centre
  • Experience using Trend, Eclipse, Word, Excel, and Outlook

Additional Information Why Join Our Team?**EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

In addition, we will offer you:

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions
  • Worklife balance and flex time


  • Airdrie, Canada Airdrie Air Ltd. Full time

    Customer Service Representative (CSR) Are you a problem-solving superstar with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same? We have an exciting opportunity for you to join our team as a Customer Service Representative at Airdrie Air Ltd. Heating and Air-Conditioning! **About Us**: Airdrie Air...


  • Airdrie, Canada Crystal Glass Canada Ltd. Full time

    _**CRYSTAL GLASS is currently recruiting for a Full Time Seasonal position; Customer Service Representative for our Airdrie, AB location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the...


  • Airdrie, Canada BMO Financial Group Full time

    750 Main Street Airdrie Alberta,T4B 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...


  • Airdrie, Canada Eddy Time Mechanical Ltd Full time

    Commercial plumbing and heating company, seeking a dispatcher/customer service representative. Position is part time, up to 30 hours per week with potential to be full time within a year. Position is located in Kingsview (SE), Airdrie. (Very close to the new overpass, so commuting is a breeze). Position can accommodate childcare hours - would be ideal for...


  • Airdrie, Canada Cam Clark Ford Airdrie Full time

    _**An excellent opportunity with a quickly growing, dynamic business **_ The Cam Clark Auto Group is seeking a **Bodyshop Customer Service Representative **for our dealership in **Airdrie**, **AB**. With over 20 dealership and car service locations stretching across Alberta, British Columbia, Montana, and California, Cam Clark Auto Group is an industry...


  • Airdrie, Canada Vanfax Full time

    Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. As a Customer Service and Sales Representative, you will take pride in owning...


  • Airdrie, Canada EMCO Corporation Full time

    **Company Description** With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation,...


  • Airdrie, Canada MK Auto Group Full time

    GENERAL ACCOUNTABILITIES:CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR MK Group. The incumbent is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers. He/she should possess a cheerful...


  • Airdrie, Canada MK Auto Group Full time

    GENERAL ACCOUNTABILITIES:CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR MK Group. The incumbent is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers. He/she should possess a cheerful...


  • Airdrie, Canada MK Auto Group Full time

    GENERAL ACCOUNTABILITIES:CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR MK Group. The incumbent is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers. He/she should possess a cheerful...


  • Airdrie, Canada Eddy Time Mechanical Ltd Full time

    Looking for a dispatcher and customer service representative to help implement procedures and maintain administrative systems. Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical...


  • Airdrie, Canada MK Auto Group Full time

    **GENERAL ACCOUNTABILITIES**: CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR MK Group. The incumbent is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers. He/she should possess a cheerful...


  • Airdrie, Canada Lordco Parts Ltd. Full time

    **Position: Cashier/Customer Service Representative** **Location: Airdrie, AB** - Are you looking for a part-time, entry-level job close to home? Do you love interacting with people? Do you value providing customer service with a smile? Join our Airdrie, AB, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned...


  • Airdrie, Canada Eddy Time Mechanical Ltd Full time

    Looking for a dispatcher and customer service representative to help implement procedures and maintain administrative systems. Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical...


  • Airdrie, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for Bilingual Customer Service Representatives (CSR) for the 2024 season. This is a Full-Time and Part time Seasonal Position between May and October 2024  in our dealership in Airdrie, Alberta. ...


  • Airdrie, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for Bilingual Customer Service Representatives (CSR) for the 2024 season. This is a Full-Time and Part time Seasonal Position between May and October 2024  in our dealership in Airdrie, Alberta. ...

  • Sales Representative

    3 weeks ago


    Airdrie, Canada Perfect Surfaces Ltd Full time

    **Sales Representative** **Join the Winning Team at Perfect Surfaces located in Airdrie, AB.** **Overview**:Are you passionate about sports or recreation and looking to make your mark in a new industry? As a Sales Representative at Perfect Surfaces, the leading provider of flooring solutions for sports facilities and recreation areas for athletes and...

  • Sales Representative

    2 weeks ago


    Airdrie, Canada Kognitive Sales Solutions Full time

    Field Sales RepresentativeAIRDRIE, AB (FULL-TIME, ONSITE POSITION)Store Location: Veteran's Blvd NE, Airdrie, AB, T4B 3P2Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be...


  • Airdrie, Canada The Mobile Shop Full time

    Join Our Team as a Wireless Sales Representative at The Mobile Shop! About The Mobile Shop: At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. We take pride in our dynamic team of Mobilists (Wireless Store Managers and Wireless Sales Representatives)...


  • Airdrie, Canada Walmart Canada Full time

    **Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...