Dental Receptionist

Our patients' experience at Caradoc Dentistry is 100% reliant on our team members A passion for and interest in providing cutting edge dentistry and serving the members of the Strathroy-Caradoc and broader community with excellence, cheerfulness and integrity is the lifeblood of our office.

For this reason, the leadership at Caradoc Dentistry takes recruitment seriously. Individuals who enjoy a fast-paced, team environment will thrive in our office.

Dental experience, whether that be as an administrator in a dental office, hygienist or assistant, is an asset. A willingness to learn the nuances of the dental field is essential.

Job responsibilities and duties include:

• Learn all facets of the practice reception.
• Provide excellent patient experience and service.
• Greet and serve all patients as they arrive and exit. Ensure lasting positive impression with them.
• Schedule appointments. Manage the doctors and hygienist schedule to eliminate potential downtime.
• Record patient compliments or concerns in the software and communicate with peer receptionist, team members, and owners.
• Learn how to communicate treatment options to patients and adjust to different patient communication preferences.
• Be a team player. Keeping team members informed. Making plenty of communication notes in both electronic and paper chart.
• Review outstanding, unscheduled patient appointments and treatment acceptance monthly.
• Conduct new patient intake interviews.
• Discuss fees and make payment arrangements.
• Working knowledge of dental billings, the Ontario Dental Association Fee Guide (including codes), and insurance plans.
• Manage and file all patient records and charts (digital and paper).

Required Job Qualifications and Skill Sets include:

• 1 year+ dental hygiene or assisting or dental reception, asset
• Motivated to learn
• High degree of professionalism
• Warm and cheerful personality
• Able to work in fast paced, changing environment
• Excellent communication skills
• Enjoys working with the public
• Dental or medical software knowledge. Abeldent experience an asset.
• Organized and very attentive to detail.
• Ensure proper patient follow up.
• Serve as a point of contact for various inquiries.
• Financial acumen.

All inquires are confidential.

Compensation is commensurate with experience.

Salary:
$18.00-$23.00 per hour

Benefits:

• Dental care
• Onsite parking

Schedule:

• Monday to Friday

Work Location:
One location

---