![Accel Auto Parts](https://media.trabajo.org/img/noimg.jpg)
Auto Parts Counter Person
7 days ago
Accel Auto Parts is a local supplier of automotive parts in Markham, Ontario. We have an extensive catalog of parts ranging from performance to OEM replacements. We also offer delivery services and service many local garages.
We are currently seeking ambitious & capable individuals to join our growing team
What will I be doing at Accel Auto Parts?
- Respond to telephone and written inquiries regarding sales order verification, order status, price negotiations, order processing & cancellations, issuing refunds, handling returns, and resolving escalated complaints.
- Ensure a high level of technical support knowledge among Customer Service team members. Resolve issues with a high level of care and attention to customers' needs.
- Be available to team members and offer guidance and coaching to improve team members.
- Resolves problems immediately within the authority and refers to the Director for additional support as needed.
- Support Store Owner to ensure daily tasks and projects are completed in a timely manner.
- Be a part of a dynamic and diverse team.
What is required of me?
- Successful completion of a Secondary School diploma and/or training in automotive sales
- Minimum 1year experience in customer service or related field
- Demonstrated knowledge of complaint and conflict resolution
- Demonstrated problemsolving and decisionmaking skills
- Strong written and verbal communication skills to respond to customer inquiries
- Proven ability to work in a teambased environment where teamwork is paramount
- Multilingualism (preferred)
What can Accel Auto Parts offer you?
- Career growth and development
- Competitive salary and incentive pay
- Group benefits
- A friendly work environment where afterwork outings are not uncommon
What do you need to know before applying?
- Fulltime position
- Must be available from Monday to Friday 9:00 AM 6:00 PM. Weekend availability is preferred.
- Training is on a fulltime basis and consists of onthejob training.
Accel Auto Parts is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation(s), please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.
Job Types:
Full-time, Permanent
Salary:
$18.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Store discount
- Vision care
Schedule:
- 8hour shift
- Day shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
Customer Service: 1 year (preferred)
Work remotely:
- Not Available
Job Types:
Full-time, Permanent
Salary:
$18.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime
Ability to commute/relocate:
- Markham, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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