Disability Claims Examiner

7 days ago

Regina, Saskatchewan, Canada The Co-operators Full time

Position Overview:

Company:

CLIC

Number of Positions: 1

Language:
Bilingualism in English and French is an asset.

Work Model:
Hybrid

Alternate Title:
n/a

Additional Information:

The Opportunity:


We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.

That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.

The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products.

Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs.


How you will create impact:

  • Calculating CPP over/under payments and code the applicable entries in the system.
  • Overseeing and managing Total and Permanent Disability Files.
  • Reviewing statements for changes in condition, income or activities and identifying those that require escalation to a Disability Case Manager for review.
  • Issuing payments in accordance with predetermined terms and timeframes upon reviewing supplementary health and claimant statements.
  • Answering tollfree line calls from Employers, Employees, Third Party Administrators and Treatment Providers, respond to basic inquiries, and identifying when calls are complex calls and require transfer to a Disability Case Manager.
  • Working with medical assessment professionals and claimants to coordinate independent medical exams.
  • Assessing and paying Accidental Medical Treatment Benefit claims in accordance with policy provisions including documentation received and ensuring the accuracy of data and requesting additional information if required.

How you will succeed:

  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You're an effective team player who shares knowledge to support your peers.

To join our team:

  • You have a minimum of 1 years' Group Benefits experience with Disability Claims experience preferred.
  • You have completion a postsecondary technical diploma in a related program. Having Medical Terminology is an asset.

What's in it for you?:

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your wellbeing, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

Interested in applying?:


Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply.

If you require an accommodation during the recruitment process, please contact the hiring manager.

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