Receptionist/customer Service

2 weeks ago


Burlington, Ontario, Canada Canadian Grounds Landscaping & Snow Removal Full time

Company description:

We are a West-GTA contractor providing quality hardscaping services specializing in interlock and concrete flatwork.

With over 10 years of experience, we are a trusted name in residential construction servicing Mississauga, Brampton, Milton, Oakville and Burlington.


Work Hours:

  • Monday
  • Friday 9am 5pm (start time is flexible)
  • May require some Saturday support
  • This is
    not a remote role

Duties include:

  • Screening/ qualifying all incoming sales leads using highly strategic criteria. Recording all incoming sales leads using CRM platform.
  • Generating leads for summer and winter work with outbound calls.
  • Strategically scheduling all qualified leads into Sales Representative's schedule in order to minimize driving time and maximize efficiency.
  • Manage Sales Representative schedules/calendars to help confirm and reschedule appointments as needed.
  • Notifying customers of project and payment schedules.
  • Following up with customers after job completion.
  • Scheduling locates with Ontario One Call.
  • Working closely with the Project Coordinator to manage workflow as needed.
  • Other duties as assigned by the sales team.

Requirements:

  • Minimum 3 years experience lead screening / qualifying required
  • Dispatching experience, an asset
  • Experience with Sales Force, LMN, or other CRM platform, an asset
  • Highly selfmotivated individual with exceptional multitasking and problemsolving skills
  • Excellent interpersonal, verbal and written communication skills

Job Types:
Full-time, Permanent

Salary:
$50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday
to Friday

  • Weekend availability

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Administrative experience: 2 years (required)

Work Location:
One location

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