Director, UX

ABOUT POWER FACTORS

Power Factors develops software that accelerates the global energy transition by empowering all renewable energy stakeholders to collaborate, automate critical workflows, and make the best decisions.

Power Factors fights climate change with code.

Power Factors has incorporated its four flagship solutions Drive, Greenbyte, Inaccess and BluePoint to build an integrated suite of open and smart apps.

These apps are purpose built for asset management, field service optimization, and performance optimization.

Leveraging the domain expertise and machine learning-based advanced analytics within these apps, customers can maximize the value of their renewable assets to stay competitive.

Power Factors' renewable energy software platform is one of the most extensive and widely deployed solutions in the market with nearly 280 GW of wind, solar, hydro, and energy storage assets managed worldwide.

ABOUT THE ROLE
Our products are the core of what we do and these are exciting times at Power Factors.

We service multiple and diverse stakeholders and personas in the renewables industry, who often work with the same data sets but have very different workflows.

Linking them together and providing a common platform for them to be successful while maximizing asset performance, lifetime and production is a key challenge for
us.

Furthermore, we are currently designing and building out the next generation of the user experience/interface for the Power Factors suite of products.

This is where a solid design program and user experience team comes in.

As Director of UX, you will oversee a team of UX/UI professionals across the entire product portfolio.

You will need to be able to use your experience and leadership to help set a true design culture at Power Factors.

You will also be responsible for navigating the various

objectives and outcomes that the Product team will be driving towards while managing expectations and deliverables across stakeholders and executives.

You will report to Power Factors' Chief Product Officer while working remotely from your home in Canada or USA.

• You are passionate about how design influences business impact and understand how to translate customer experiences and research findings into value for our customers.
• You are an effective communicator, presenter, and collaborator willing to meet with our executive team and largest customers to help them understand the value of our offerings and how it solves their needs.
• You are an innovative, datadriven and empathetic leader who positively influence customers.
• You have a passion for leading and take pride in developing future leaders and team members.

**WHAT YOU WILL BE DOING

• UX strategy that delivers a cohesive customer experience where consistency is valued by customers and differentiation where offerings require unique experiences to win in the market.
• Build a worldclass design culture where the best, brightest and hungriest product designers want to join, learn, and do their best work.
• Vision and conceptualization for how design will differentiate us from the competition. Collaborate with Product Management and Product Marketing on market and customer research collection and utilization in development as well as ensuring product launches go well and are

clearly aligned with customer needs.

• Hire and develop an amazing team passionate about our mission

WHAT YOU WILL NEED TO BE SUCCESSFUL

We believe you enjoy working in a purpose-driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context.

This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth.

Specifically, we are looking for someone with the following toolbox:

• Has led UX teams to deliver great products and services and partnered with leaders of other functions including across product management, product operations, product marketing, data science and engineering.
• Deep understanding of B2B SaaS product development and the ability to effectively collaborate.
• Understands and is familiar with modern practices regarding user research and humancentered design.
• Proven ability to create a compelling strategy and story and translate it into execution that delivers results within budget.
• Ability to develop, inspire and align teams located across the globe including crossfunctional teams.
• Shared accountability for experience and gotomarket outcomes, including usage metrics and retention

We are an agile software development company - big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies.

We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the worl

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