Community General Manager

7 days ago


Oakville, Ontario, Canada Canadian Imperial Bank of Commerce Full time
Community General Manager II page is loaded Community General Manager II

Apply locations Oakville, ON time type Full time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the modern world.

As a member of the Personal and Business Banking Team, you'll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC's Purpose of helping to make our client's ambition a reality.

You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients goals.

As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management.

You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers.

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
Monitor the Banking Centre's business performance and put action plans into place to close any gaps. Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre's overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
Go above and beyond to champion CIBC within the community and develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.
You know that relationships and networks are essential to success. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).

It's an asset if you've completed any of the following:

Branch Compliance Officer's Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office).

Oakville-271 Hays Blvd Employment Type

Banking Operations, Business Development, Client Relationship Management, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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