Customer Service Associate

6 days ago

Montreal, Quebec, Canada The Home Depot Canada Full time

PART-TIME TEMPORARY POSITIONS

Our Associates provide fast, friendly service to a diverse customer base by actively seeking out customers to assess their needs and provide assistance.

Associates will greet and engage customers, advise, and recommend appropriate products, process transactions, and create a positive shopping experience for the customer.


Working in our stores:
Your duties would include.

  • Greet and engage with customers to assist with their needs, recommend merchandise, answer customer questions, and close the customer sale.
  • Assist customers with their sales purchases, as needed load orders into customer vehicles with the assistance of another associate as needed and maintain the shopping carts outside the store.
  • Utilize pointofsale system, computer terminals and/or Home Depot portable phone to check inventory, lookup orders and process transactions.
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As an associate you may be assigned to support a variety of departments such as Outdoor Garden Centre, Lumber, Paints, Cashier, and Lot.

Working Conditions

  • Working warehouse retail environment.
  • Comfortable lifting products as required lbs); bending, kneeling, standing for extended periods of time; comfortable with ladders.
  • CSA approved safety shoes (green triangle)
  • Utilize computer terminals, and/or Home Depot portable phone to check inventory and provide order assistance.
  • Some of our associates spend most of their time outdoors working in all types of weather conditions.

Qualifications:

  • Ability to work a flexible schedule including weekends, evenings, and holidays.
  • Exceptional communication and customer service skills.
  • Attention to details, excellent decision making and problemsolving skills.
  • While home improvement experience is welcome, we will provide associates with the necessary training and resources for this role.

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