2023 Summer Student

1 week ago

Toronto, Ontario, Canada Royal Bank of Canada Full time

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.


Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.


Job Title
2023 Summer Student - Cards Process Strategy Analyst Intern

What is the opportunity?


You will be accountable for supporting a team that is focused on developing and managing processes supporting the Card, Payments & Loyalty businesses across Canada, United States & Caribbean.

You will drive value through effective use of operation levers such as process optimization, quality assurance, automation, identification of key risk and controls and end-to-end process efficiency.

You will collaborate with partners to ensure that global cards and loyalty processes are future ready, resilient, efficient and provide the backbone for a best in market client experience.


What will you do?

  • Work with process owners to develop a process library for all card and loyalty processes
  • Work with process owners to capture key cards and loyalty procedures in process maps
  • Collect process related documentation (procedures, process maps, job aids, etc.) and store them into a properly structured library
  • Develop an architecture and map of the various call trees for clients and employees

What do you need to succeed?

Must-haves:

  • Currently enrolled in a postsecondary institution
  • Strong written and oral communication skills
  • Strong critical thinker
  • Detail oriented
  • Desire to learn
  • Experience in PowerPoint would be an asset or a drive to learn new software tools
  • Business analysis

What's in it for you?


We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


  • Opportunity to develop new skills and knowledge within Canadian Banking Operations
  • Leaders who support your development
  • Ability to make a difference and lasting impact
  • Opportunity to take on progressively greater accountabilities

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.


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