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Salesforce Administrator

3 months ago

Drummondville, Quebec, Canada Soucy Group Full time

WHAT TO EXPECT:

Salesforce is currently deployed in 11 subsidiaries of the Soucy Group. Your main mission will be to improve and simplify the life of the users of the solution. You will also have the opportunity to advise and support internal users in their daily lives. You want to play a fundamental role in the adoption of the tool? You know the basics of programming but you don't want to program or only a little? You have the desire to help people by delivering efficient and bug-free functionalities? We are waiting for you

Here's an overview of your tasks:

  • Identify and track system issues until they are resolved
  • Carry out development projects to optimize business processes (new custom objects, flow design, process builder, etc.)
  • Improve the user experience by optimizing layouts and deploying new features
  • Develop reports, dashboards and processes to monitor data quality and integrity
  • Assist users in designing and managing reports and dashboards
  • Keep abreast of new features and functionality in Salesforce
  • Work collaboratively with the Salesforce Business Analyst

WHAT WE'RE LOOKING FOR:

  • DEC/BAC in programming, information technology, software engineering, computer science, or other equivalent combination of education and experience
  • Knowledge of databases
  • Knowledge of SQL coding language
  • Programming in SQL (an asset)
  • Knowledge of Salesforce (an asset)
  • Bilingual (an asset)
  • Excellent communication skills, written, verbal and interactive online
  • Teamwork and sense of service and commitment
  • Good cultural fit: supportive, communicative, dynamic, selfmotivated, autonomous
  • Ability to manage and execute tasks independently

WHAT WE HAVE TO OFFER:

  • Permanent full time daytime position Monday to Friday
  • Flexible schedules that allow you to balance your work and your personal life
  • Possibility of telecommuting
  • Group insurance (different plans adapted to your needs)
  • RRSP with employer contribution
  • Employee and family assistance program (EAP)
  • Social activities