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Budtender - Fort (Casual)
1 week ago
Must be 19+
Budtenders are the heart of our operation. They are the first point of contact for customers and a source of knowledge for many.
Budtenders are responsible for providing customers with product knowledge and customer support while maintaining a clean and comfortable store environment.
This includes, assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.
Position Responsibilities
- Deliver exceptional customer service
- Guide and direct customer in their cannabis purchasing journey
- Answer customer questions and concerns
- Meet and exceed sales goals
- Ensure compliance in all transactions
- Providing education to customers on products and accessories available at store
- Knowledge of basic computer functions
- Knowledge of POS systems
- Unpack, sort, count and label merchandise as directed
- Execute daily tasks and merchandising needs while ensuring customer priority
- Maintain store cleanliness, performing tasks such as sweeping, mopping, dusting, and organizing display
- Taking inventory and assisting in inventory related tasks as directed by Inventory manager
- Building a loyal customer base
- Using sales cycle to offer consistent customer experience
- Occasional/regular delivery driving, using company vehicle as required
- Cash handling and other duties as directed
Qualifications & Requirements
- Indepth knowledge of cannabis products, strains, and consumption methods (preferred)
- Impeccable customer service
- One (1) year customer service experience
- One (1) year retail sales experience
- Must be able to lift up to 25lbs
- Current Selling It Right certification
- Valid Class 5 Drivers License is an asset
As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.
Job Types:
Permanent, Casual
Salary:
From $19.50 per hour
Benefits:
- Store discount
Schedule:
- Evening shift
- Morning shift
- On call
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
Ability to commute/relocate:
- Victoria, BC V8W 3V2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have your Selling It Right Certification?
- Please indicate if you are available for morning, evening, and/or weekend shifts.
- Willingness to do delivery driving, in a company vehicle?
- Do you have previous knowledge of cannabis products, strains, and consumption methods?
- Which days are you available to work for this position (i.e., all weekdays and/or weekends)?
Experience:
Customer Service: 1 year (preferred)
Licence/Certification:
- BC Driver's License (preferred)
Work Location:
In person
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