Floor Support Associate

2 weeks ago

Hamilton, Ontario, Canada Habitat for Humanity Hamilton Full time

Floor Support Associate

Habitat for Humanity Hamilton is excited to share that they will be opening a new ReStore location in Hamilton and are looking to grow their team If you are a hands-on, people person, passionate about helping others, we'd love to meet you


Floor Support Associate are the face of Habitat Hamilton in the ReStore, responsible for providing prompt, professional, friendly, and accurate support in all interactions with customers, staff, and volunteers.

Working with volunteers and other Habitat staff, the Floor Support personnel will have the opportunity to participate in all facets of daily ReStore operations, from handling donations and processing to customer service and sales.

All Habitat Hamilton employees are ambassadors of the Habitat brand, and advocates of our mission, vision, and values.

The Floor Support Associate may be involved in the new store construction, including demolition and set-up.


We are looking to hire a part-time and full-time position that requires Saturday availability and reports directly to the Director of ReStore Operations.

In addition to a great work environment, Habitat for Humanity offers:

- $19.05/ hr livable wage

  • Free, comprehensive health benefits after a successful probation
  • Flexible personal or sick days
A successful criminal background check is required for this position.

Duties & Responsibilities:

  • Assist and collect donations from customers in a safe manner
  • Clean, test, repackage, refurbish and repair donateditems
  • Ensure the accurate pricing of products, prior to movement on the sales floor
  • Assist in customer service on the floor as well as at the cash desk as required
  • Manage the open and close process of the POS, including maintaining store float and reconciling end of day reports when needed
  • Answering of phone and helping customers in a friendly manner asneeded
  • Keep the receiving bay organized, neat and moving product to floor
  • Transport metals for recycling, and refuse to the waste transfer station
  • Actively pursue safety improvements, keep work space areas clean and tidy and report any hazards
  • Provide direction to volunteers in support of the work of the ReStore, for a friendly engaging experience
  • Other duties as assigned

Physical Requirements:

  • Must be able to lift and carry products weighing up to 50 lbs.
  • Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using lbs. of force.
  • Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to handle or inspect merchandise, as well as assisting customers

Qualifications:

  • Previous experience in a physically demanding job preferred
  • Previous experience providing customer service and using a POS system preferred
  • CPR/ First Aid certified would be considered an asset
  • Previous experience at a donated goods store would be considered anasset
  • G class Ontario driver'slicense
  • Successfully passes a criminal background check
  • Reliable, team player would be ideal
  • Steeltoe footwear required

Salary:
$19.05 per hour

Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • 8 hour shift

Work Location:
In person

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