Bookstore Sales Associate Facilities Division

1 week ago

New Westminster, British Columbia, Canada Justice Institute of British Columbia Full time

Date:
January 4, 2023**
Competition:#22-115A

**APPLICATIONS ARE INVITED FOR THE FOLLOWING FULL-TIME REGULAR POSITION

**Position: Bookstore Sales Administrator

Division:
Facilities
**Reporting To: Senior Manager, Facilities

Justice Institute of British Columbia:

Justice Institute of British Columbia (JIBC) is Canada's leading public safety educator with a mission to develop dynamic
justice and public safety professionals through its exceptional applied education, training and research. JIBC offers
internationally recognized education that leads to certificates, diplomas, bachelor's degrees and graduate certificates;
exceptional continuing education for work and career-related learning and development; and customized contract
training to government agencies and private organizations worldwide. Each year, over 36,000 students study at one of
JIBC's six campuses in B.C., through online education, and at locations in more than 150 BC communities, as well as sites
across Canada and around the world. Our education contributes to safer communities and a more just society by
providing professionals with the knowledge, skills and abilities to excel at every stage of their careers and make a
difference every day.

Position Summary:

As the Bookstore Sales Administrator, the overall purpose of the job is to provide administrative and sales support of
Bookstore operations. Planning, direction, coordinating, and supervising all day-to-day operations of the campus
bookstore. This position is also responsible for supervising and participating in the selection, stocking, purchasing and
selling of merchandise and textbooks.

**Major Responsibilities: - Provides high level of customer service.

  • Coordinates supply chain activities such as ordering and expediting.
  • Processes sales and custom orders;
  • Obtains and provides product information;
  • Coordinates departmental timesheets;
  • Conveys information to faculty, staff, students and other customers regarding the
- availability and pricing of required or recommended course materials.
  • Maintains open lines of communication with other JIBC staff, vendor support personnel,

- and suppliers.
  • Assists in the maintenance of inventory control.
  • Performs sales, receiving, ticketing and display of inventory.
  • Processes orders for shipping.
  • Liaise with Manager, Ancillary Services for maintenance of inventory control; weekly,
monthly, and yearend inventory counts and reports.

  • Collects statistical accruals information and financial data using eCommerce and
Agresso on a monthly basis for Manager, Ancillary Services and Finance Division

  • Coordinates marketing, pricing, and merchandising of products; compiles data for
procurement.

  • Organizes and coordinates product photography for epurchases; liaises with
Communications & Marketing department.

  • Authorizes the purchasing of product, supplies, and services with a signing authority up
to $500, as per Financial Services Policy.

  • Responsible for signing, coding, and reviewing invoices for accuracy; contact suppliers
for adjustments, discrepancies, and warranties as required.

  • Assists Manager, Ancillary Services with maintenance of Bookstore related details on
Intranet/Internet site.

  • Reconcile Facilities Visa statements for Bookstore; signing and coding appropriately.
  • Primary contact for US Customs brokerage for incoming international shipments to JIBC.
  • Oversees communication with Technology Services Division and ecommerce service
provider technical support for maintenance of computer equipment and software
updates.

  • Responsible for requesting maintenance work orders for any Bookstore department
repairs or other general maintenance related services.

  • Coordinates meetings with divisions/department leads for materials; meetings with
vendor/supplier for new and existing products for the Bookstore.

  • Provides oversight and guidance related to course materials; review enrolment
numbers, past history, inventory levels and current adoptions in order to ensure
appropriate quantities for purchase and to buy back.

  • Primary contact for special orders and new item inquiries; provides quotes for screen
printing, high volume orders, and specific department custom orders (Example:
departmental uniform clothing and accessories).

  • Manages charitable and donation Bookstore items for JIBC events and departments.
  • Supervises and supports Bookstore Sales Associate.
  • Organizes storage space for active and inactive products and supplies; safely and
effectively moving stored items, replacing damaged supplies, and removing useless
equipment or display props.

  • Research innovating and new products.
  • Key Liaison for Finance Division responsible for any relatable communication including
- updates on overdue invoices or statements.
  • Represent Facilities for variety of committees, relatable to Bookstore operations.
  • Manage and approve Request of Leave and scheduling of Bookstore
  • Sales Associates.
  • Training an

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