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Insurance Broker
1 week ago
Ai Insurance Organization
Ai Insurance Organization is an award-winning insurance brokerage located in Mississauga, Ontario.
Our purpose is to meet the evolving needs of all our stakeholders (clients, teammates, insurance partners, suppliers, communities, and society as a whole) and create superior value by disrupting and creating new market segments for both industry and consumer.
We are growing our sales team and are looking for an experiencedInsurance Broker, also known as Insurance Account Executive
Job Purpose
Successful Behaviors
- Persuasiveness/Sales ability
- Negotiation skills
- Client relationship development
- Ability to effectively communicate ideas and information
- Ability to influence prospects and clients
- Teamwork and team membership
- Delegation
Technical skills
- Technical insurance skills in accordance with licensing requirements and competencies including:
- insurance products knowledge
- claims processes and claims settlement
- Literacy in technology and systems currently in use in the insurance industry (broker management systems and customer relationship management systems)
Key Result Areas / Essential Functions
Business Retention:
Management of a portfolio of business, with a particular emphasis on profitable growth.
Contribute to business retention activities including:
- Maintaining client relationships
- Insurance products.
- Providing professional advice to clients in all matters affecting their Insurance program needs.
- Presenting recommendations and options to clients; reaching an agreement and receiving instructions on their implementation.
- Keeping clients fully briefed throughout the year on market trends and how they may be affected.
- Maintaining regular personal and telephone contact with "A" list clients throughout the year.
- Visiting other clients on an "as needed" basis.
- Establishing and maintaining effective working relationships with the Insured and other individuals working within the Insurance market.
- Policy Renewals
- Gathering underwriting information from clients.
- Obtaining renewal instructions from clients.
- Negotiating terms with underwriters.
- Preparing renewal documents ensuring finalization of new policies within timeframes and attaching applicable specifications to the proposal to form part of the document.
- Ensuring that the issue of policy renewal documents, invoices, and collection of premiums are effected in accordance with agreed objectives.
- Effectively plan renewal activity with Commercial Customer Service Representative.
- Claims
- Act on behalf of the client in the settlement of claims, in their best interests at all times.
- Ensure timely and, wherever possible, favourable settlement of claims.
Business Development:
Development of a portfolio of business, with a particular emphasis on profitable growth, providing professional standards and consistency of advice.
- Identification and development of new business prospects by keeping abreast of changes in the marketplace.
- Contribute to new business activities
This includes:
- Act as a professional broker ensuring client and company needs are protected at all times.
- Provide professional advice to clients in all matters affecting their Insurance program needs.
- Present recommendations and options to clients; reaching an agreement and receiving instructions on their implementation.
- Implement sales plans by contacting prospective clients within the defined target market.
- Attend to inquiries from potential clients.
- Followup referred leads.
- Conduct personal visits and maintain telephone contact with prospective clients.
- Gather underwriting information from clients.
- Obtaining a letter of appointment or of authority from clients.
- Prepare requests for quotes for presentation to insurers.
- Prepare proposals, recommendations, and quotations for clients.
Qualifications / Experience
- RIBO licensed, in good standing with required continuing education (CE) hours.
- Minimum 3 years commercial insurance experience (personal lines experience also considered an asset).
- CAIB and industryrelated designations are considered a strong asset.
- Postsecondary education considered an asset.
Teamwork
- Work effectively with team/work group or those outside the formal line of authority (e.g. peers, senior managers) to accomplish organizational goals.
- Develop with colleagues and insurers, recommendations and options to adequately and costeffectively meet client insurance needs.
- Keep management and others informed appropriately and as required about work status.
- Contribute to and monitor as required the development of client revenue budgets.
- Monitor and develop the skills of junior staff wherever possible.
- Take actions that respect the needs and contributions of others.
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