Key Holder/sales Associate

1 week ago


Coquitlam, British Columbia, Canada claires Full time
:

Deliver positive sales performance and ensure the needs of the customer are fulfilled. Assist in the successful implementation of all Company's objectives and plans while completing daily operational activities.

ORGANIZATIONAL STRUCTURE:

  • Reports to the Store Manager

RESPONSIBILITIES:

  • Drive Sales and Superior Customer Experience_
  • Assist in the achievement of performance targets (e.g. ADS, UPTs, SPLH) through promotion of sales and customer service programs
  • Demonstrate product knowledge and fashion awareness in day to day interactions with customers and store associates
  • Implement In Store Presentation directives per Company policy and timelines, incorporating appropriate product flows and adjacencies based on individual store layout
  • Perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates.
  • Demonstrate Leadership_
  • Represent the Claire's/Icing brand through professional behavior, fashion awareness and positive customer relations
  • Assist the Store Manager in creating a positive store environment by serving as a role model
  • While manager on duty, effectively handle critical situations that occur within the store
  • Manage the Business_
  • Complete operational activities in compliance with Company policies and procedures
  • Complete all required paperwork and banking procedures accurately
  • Assist in the implementation of all loss prevention practices to safeguard store and Company investments
  • Assist in the management of store inventory (e.g. process shipment, markdowns, store recovery, stock replenishment, back room organization, plannograms, etc) to ensure store is always in business ready condition
  • Perform the day to day operations (e.g. opening/closing procedures, housekeeping) while at times being the only associate in the store
  • Maintain a safe store environment
  • Assume Store Manager duties in the absence of a Store Manager
  • Other duties as assigned

QUALIFICATIONS:

  • High school diploma or equivalent required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
  • Ability to operate POS system
  • Must be willing to Ear Pierce (Lobes only) will be trained and certified

Job Types:

Part-time, Permanent
Part-time hours:
0-20 per week

Benefits:

  • Store discount
Flexible Language Requirement:

  • French not required
Work setting:

  • Specialty store
Work Location:

One location
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