Operations Manager

1 week ago


Richmond, British Columbia, Canada dnata Catering - Vancouver Full time

Globally we deliver over 320,000 authentic, world-class meals every day, these meals are dished up by our portfolio of brands - dnata, Alpha Flight Group, Alpha LSG and En Route.

Working to stringent deadlines and exacting standards, we take pride in every smile our dishes evoke - a trait recognized by numerous airlines around the world.

Over the years we have been awarded best caterer by a wide number of airlines and are driven by a desire to deliver for our customers, and their customers, every day.

We are excited to be opening our 64th dedicated catering unit in Vancouver, Canada. Our Vancouver start-up is a unique opportunity to be part of a new team that will help us write the next chapter of our success story

Why join dnata?

  • Be part of a small startup team, with great opportunity for growth
  • Be part of a global award winning group
  • Medical, Dental & Vision Cover
  • Additional cocontributions towards your retirement fund
  • Paid annual vacation
  • Overtime premiums
  • Free daily meal
The role


The Operations Manager will be a key part of the leadership team and will oversee all food store and warehouse operations, and will be the point of contact with other departments in the organization.

This individual is instrumental to ensure the success of the business operations and will help promote a company culture that encourages morale and performance.


Responsibilities:

  • Make important policy, planning, and strategy decisions, including but not limited to managing the operational budget and
  • Develop and direct operational policies and procedures to ensure that quality standards are met and maintained.
  • Manage food, transportation, customer service, equipment, sanitation, warehousing, and maintenance departments.
  • Drive process improvement to optimize productivity and efficiency by collaborating on policy deployment, quality, cost reduction, complete and ontime delivery, safety, customersatisfaction, and employee relations
  • Implement programs to optimize workflow, accuracy, and productivity.
  • Lead supervisors to evaluate and take actions that are consistent with the company's overall strategy.
  • Support employee communication with the management team as well as promoting a work culture that promotes top performance and high morale.
  • Strive to maintain a safe work environment by carefully monitoring and following all safety regulations.
  • Develop and control the Operations budget by monitoring actual performance against performance goals to ensure progress is being made and corrective action, if necessary, is taken.
  • Regularly confer with leadership team to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
  • Track performance metrics and conduct performance evaluations.
  • Determine staff sizes and shift times to ensure efficiency in daily operations.
  • Strategize weekly, monthly and yearly objectives and ensures they are executed according to schedule.
  • Work collaboratively with other departments towards operational excellence.
  • Other related duties as assigned.

Preferred Requirements:

  • Bachelor's degree in Operations Management (or related field) or twoyear Associate degree from an accredited college or technical school.
  • A minimum of 7+ years experience in broadbased operations management and leadership.
  • Previous experience in an Operations or Production Management position.
  • Knowledge of Occupational Health and Safety Legislation.
  • Strong analytical ability and strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Working knowledge of Hazard Analysis Critical Control Points (HACCP) and Canadian Food Inspection Agency (CFIA) safety and regulatory requirements.
  • Excellent interpersonal communication and organizational skills to coordinate project activities.
Core Competencies

  • Operational Management and Leadership skills.
  • Effective Employee engagement and relations skills.
  • Proficient with Microsoft Office or related software.
  • Ability to resolve qualityrelated issues.
  • Aptness in dealing with compliance problems and operations improvement.

  • Manager, Operations

    1 week ago


    Richmond, British Columbia, Canada BC Maritime Employers Association Full time

    The Manager, Operations & Maintenance is responsible for the safety, financial, asset and project management, people leadership and operations of the Waterfront Training Centre (WTC).ResponsibilitiesWaterfront Training Centre Operations & MaintenanceEnsure trainees have a safe place to learn. Including: leading by example, correcting unsafe behaviours and...

  • Operations Manager

    1 week ago


    Richmond, British Columbia, Canada Tree Island Industries Full time

    COMPANY BACKGROUND***Reporting to the Director of Operations - Canada, the Operations Manager oversees the daily operations of the assigned areas of the Plant. The position is responsible for providing guidance and mentorship to the Production Managers to coordinate all safety, quality and production activities in accordance with Company safety, quality,...

  • Operations Manager

    1 week ago


    Richmond, British Columbia, Canada President Global Homes Ltd. Full time

    About usPresident Global Homes Ltd. ("PG Homes") is an asset management company focusing on real estate investment, development, property management. Assisted by a long-standing, cohesive team of advisors (including commercial real estate lawyers, accountants, project planners, and architects).Term: Permanent Full-timeHours: 30 Hours/ WeekSalary: 46.5/...

  • Operations Manager

    1 week ago


    Richmond, British Columbia, Canada Avis Budget Group Full time

    Start a career in management of front-line teams in an exciting airport operation. Great perks, such as use of a new company vehicle.Are you a natural born leader? Join Avis Budget Group as an Entry Level Operations Manager to coach and motivate your team to increase financial profitability, operational efficiency and customer satisfaction. You'll quickly...

  • Operations Manager

    1 week ago


    Richmond, British Columbia, Canada Tesla Full time

    What to Expect The Operations Manager is responsible for delivering an exceptional experience to our customers, developing team members, and managing daytoday vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.To...

  • Operation Manager

    1 week ago


    Richmond, British Columbia, Canada City Electric Supply Canada Full time

    City Electric Supply (CES)Are you ready to power up your career and spark real impact? City Electric Supply (CES) is searching for dynamic and driven individuals like you to join our team as an Operations Manager. If you're fueled by a passion for delivering outstanding customer service and thrive in a fast-paced environment, this is your chance to electrify...

  • Operations Manager

    1 week ago


    Richmond, British Columbia, Canada UNIQUE TRANSPORT INC Full time

    Education: College/CEGEP Experience: 2 years to less than 3 yearsTasks: Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services Hire and train or arrange for training of staff Interview, hire and provide training for staff Plan, organize, direct, control and evaluate the...


  • Richmond, British Columbia, Canada School District #38 (Richmond) Full time

    Recognized for its diversity, dedication to inclusion, and strong partnerships with the community, the Richmond School District is among one of the largest districts in British Columbia with some of the highest graduation rates in the province. With a long history of providing high quality experiences for students, the Richmond School District strives to be...


  • Richmond, British Columbia, Canada Oomomo Canada Ltd. Full time

    Oomomo is a Japanese variety lifestyle brand launched Canada-wide. To cope with our business development, we are looking for enthusiastic, organized and self-motivated individuals who can work in a fast-paced environment to join our amazing team- Warehouse Operation Manager_- Job Description_ Leads the team to execute best practices in warehouse management,...


  • Richmond, British Columbia, Canada WorkSafeBC Full time

    Job requisition number038589Job locationRichmondFull-time / part-timeFull-timeExpected Salary RangePosting periodFrom 03/27/2024 to 05/31/2024OverviewAre you an IT leader with an agile mindset and DevOps experience who is passionate about delivering value to your clients? Are you comfortable working with executives, business stakeholders and technologists?...


  • Richmond, British Columbia, Canada NIPPON EXPRESS CANADA Full time

    Job SummaryThe Operations Manager is a key member of the department who is responsible for assisting the Warehouse/Branch Manager in the business unit's success in contributing to the achievement of company goals, objectives. This individual plays an important role in maintaining the smooth and efficient operations of the warehouse/distribution including the...


  • Richmond, British Columbia, Canada Skyservice Business Aviation Full time

    SKYSERVICE BUSINESS AVIATIONSkyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full-service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values...


  • Richmond, British Columbia, Canada Boston Pizza International Inc. Full time

    Boston Pizza International has been recognized as one of Canada's 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada's No. 1 casual dining brand with locations across Canada. Boston Pizza has for decades enjoyed a significant takeout and delivery side to our business, which has served as a strong advantage vs. most competitors in...


  • Richmond, British Columbia, Canada Wayfair Full time

    About UsWayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that...


  • Richmond, British Columbia, Canada HMSHost Full time

    HMSHost at Vancouver International Airport3211 Grant McConachie WayRichmond, BC V7B 0A4CanadaSummary:The F&B Operations Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates,...


  • Richmond, British Columbia, Canada G4S Secure Solutions Canada Full time

    Airports are gateways to the world and our Allied Universal team is leading the way.As a member of the Allied Universal Aviation Team, you will have the distinct opportunity to learn and grow in a fast-paced environment. We understand the importance of this role and are looking for team members who want to safeguard their communities, while learning critical...


  • Richmond, British Columbia, Canada Boston Pizza International, Inc. Full time

    Boston Pizza International has been recognized as one of Canada's 50 Best Managed Companies since 1994. Serving more than 40 million guests annually, Boston Pizza International Inc. is Canada's No. 1 casual dining brand with more than 380 restaurants in Canada and more than $1 billion in sales. Boston Pizza has for decades enjoyed a significant takeout and...


  • Richmond, British Columbia, Canada HMSHost Full time

    HMSHost at Vancouver International Airport3211 Grant McConachie WayRichmond, BC V7B 0A4CanadaSummary:The Starbucks Multi-Operations Manager is responsible for managing the operation of assigned Starbucks stores and interfacing with the Starbucks representative in support of the location Director of Operations. This position is charged with achieving...


  • Richmond, British Columbia, Canada SECURE Energy (Drilling Services) Inc. Full time

    The Operations Manager, Water Solutions, is responsible for managing and overseeing Secure' field operations for the Water Solutions Business Unit. Ensuring client expectations are met with regards to effective, safe field services, corporate compliance, and cost management. The Operations Manager is also responsible for maintaining the reputation of the...


  • Richmond, British Columbia, Canada SINONE AUTO LEASE LTD. Full time

    The Car Wash Operation Manager will be required to manage the day to day operations by ensuring the smooth operations at the car wash, and is responsible for the daily operations, manage Inventory and handling Customer enquiries whilst liaising with the Owner on a regular basis. Assure excellent Customer experience for every Customer - at all times Including...