Climate Action Consultant

1 week ago

Toronto, Ontario, Canada Toronto Hydro Corporation Full time
The Climate Action Consultant is responsible for driving customer climate action through digital platforms and tools, data analytics, and customer engagement. As the team representative, they strategize, design, and develop digital systems and tools to support residential and small commercial customers in their decarbonization journey. The Climate Action Consultant conducts and guides others in conducting comprehensive data and market analysis and presents insights to inform customer segmentation and influence strategic decision-making. The incumbent will engage with customers and other marketplace partners to help customers accelerate decarbonization through electrification of building heating, hot water, and transportation; implementation of energy efficiency; and behind-the-meter solutions such as solar and battery storage.

KEY RESPONSIBILITIES:

  • Working with IT, Media & Public Relations, and Customer Care, is responsible for the selection or design of digital platforms and tools, informed by behavioral science insights, to support residential and small commercial customers in their decarbonization journey.
  • Leads market, scenario and feasibility analysis to support business cases and other Toronto Hydro decision-making consistent with corporate and climate action department strategies. Stays up to date with market research methodologies and best practices to continuously improve effectiveness of insights
  • Develops and executes multi-channel digital engagement and outreach campaigns to motivate residential and small commercial sector to decarbonize.
  • Responsible for developing content for the residential and small commercial section on Toronto Hydro's website in coordination with the Public Relations team.
  • Prepares and presents reports and insights to guide decision making, inform business cases, and influence team priorities.
  • Undertakes research and analysis as needed to support customer climate action. Recommends areas of service improvements and provides data required to support recommendations, investment decisions and climate action program development.
  • Undertakes a visible presence in the marketplace and remains abreast of general marketplace, the basic technical aspects of climate action, and relevant association issues in their sector.

REQUIREMENTS:

  • University degree in business, market research, analytics, or behavioural science
  • Seven (7) years of relevant professional experience in customer engagement (in-person or digital) and data management
  • Project Management Professional (PMP) or Masters level education preferred
  • P. Eng, CEM, CET or building science training is an asset
  • Strong understanding of climate action policy and technologies
  • Knowledge of the internal operations of electrical utilities including core processes
  • Familiarity with cleantech/energy services providers and products, especially related to transportation and buildings (e.g. EV chargers, heat pumps, water heaters, DERs)
  • Understanding of Measurement & Verification requirements and methodologies an asset
  • Excellent verbal and written communications skills with well-established stakeholder management skills
  • Proven customer focus with demonstrated ability to build effective relationships with internal customers, external providers, and industry contacts
  • Strong organizational skills and ability to track, monitor and report results to senior management in a fast-paced environment
  • Strong conceptual thinking, technical analysis and problem-solving skills
  • Demonstrated high performance in building relationships and effective partnerships within and across organizations
  • Results-oriented approach, with the experience and ability to work in a multidisciplinary team in a considerate way, including the ability to mediate and find common ground in areas of disagreement
  • Experience in successfully managing projects from start to finish, including planning and stakeholder coordination
  • Ability to manage targets and customer service KPIs
  • Analytics and data management skills, including knowledge of applicable software and tools such as SQL, Alteryx, and Tableau

Read the full posting.

  • Climate Action Consultant

    1 week ago

    Toronto, Ontario, Canada TORONTO HYDRO Full time

    Climate Action Consultant is responsible for engaging with assigned customers at all levels and other marketplace partners to help customers accelerate climate action plans, including electrification of heating, hot water and transportation, energy efficiency, or behind the meter resources. The incumbent collaborates with internal business units such as Key...

  • Climate Action Associate

    4 weeks ago

    Toronto, Ontario, Canada Toronto Hydro Corporation Full time

    The Climate Action Associate provides support to the Climate Action team in executing day-to-day duties and utilizes relevant technical and program delivery knowledge to support departmental decisions. The incumbent is responsible for program/initiative delivery support within the Climate Action team, including project management of programs and initiatives,...

  • Climate Action Associate

    2 months ago

    Toronto, Ontario, Canada Toronto Hydro Corporation Full time

    The Climate Action Associate provides support to the Climate Action team in executing day-to-day duties and utilizes relevant technical and program delivery knowledge to support departmental decisions. The incumbent is responsible for program/initiative delivery support within the Climate Action team, including project management of programs and initiatives,...

  • Climate Action Analyst

    1 day ago

    Toronto, Ontario, Canada Toronto Hydro Corporation Full time

    The Climate Action Analyst is responsible for analysis and research to support the Climate Action team, including: analysis of customer behavior; evaluation of internal utility processes; development of information, tools and templates to support departmental objectives and customer outreach; contribute to the design of programs and service offerings;...

  • Climate Action Analyst

    1 week ago

    Old Toronto, Ontario, Canada Toronto Hydro Full time

    The Climate Action Analyst is responsible for analysis and research to support the Climate Action team, including: analysis of customer behavior; evaluation of internal utility processes; development of information, tools and templates to support departmental objectives and customer outreach; contribute to the design of programs and service offerings;...

  • Consultant, Climate Adaptation

    1 week ago

    Toronto, Ontario, Canada ERM Group Full time

    Consultants at ERM lead and contribute to successful consulting engagements, support marketing and business management, and actively contribute to the internal growth and development of our team, our systems, and our culture. Collaborating closely with Senior Consultants, Consultants typically focus on a particular ERM advisory service area but can adapt to...

  • Climate Action Associate Toronto Hydro Corporation Location: Ontario Category: Environmental

    1 week ago

    Old Toronto, Ontario, Canada Electricenergyonline Full time

    The Climate Action Associate provides support to the Climate Action team in executing day-to-day duties and utilizes relevant technical and program delivery knowledge to support departmental decisions. The incumbent is responsible for program/initiative delivery support within the Climate Action team, including project management of programs and initiatives,...

  • Climate Action Analyst Toronto Hydro Corporation Location: Ontario Category: Environmental

    1 week ago

    Old Toronto, Ontario, Canada Electricenergyonline Full time

    The Climate Action Analyst is responsible for analysis and research to support the Climate Action team, including: analysis of customer behavior; evaluation of internal utility processes; development of information, tools and templates to support departmental objectives and customer outreach; contribute to the design of programs and service offerings;...

  • Climate Change and Sustainability Consultant

    1 week ago

    Toronto, Ontario, Canada Mott MacDonald Full time

    Mott MacDonald is looking for an individual to provide climate change mitigation and adaptation inputs to our projects, as well as support Mott MacDonald's thematic leadership in sustainability for a range of infrastructure clients in Canada and the North America region.Based in Toronto, you will be responsible for the following tasks: Develop sustainability...

  • Director, Sectoral Climate Strategy

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job Title: Director, Sectoral Climate Strategy at RBCThe Director, Sectoral Climate Strategy role at RBC involves supporting the company's climate commitments by developing sectoral strategies, setting targets, and leading the implementation process. As part of the Enterprise Climate Strategy & Governance (CS&G) Team, you will play a crucial role in driving...

  • Head of Research, Rbc Climate

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Climate Resilience

    1 week ago

    Toronto, Ontario, Canada Canadian Partnership for Women and Children Full time

    Climate Resilience & Food Security Specialist The Climate Resilience and Food Security Technical Specialist is an integral member of the Programs team and plays a vital role in executing ADRA Canada's vision to increase environmentally sustainable, climate-smart programming across its agriculture and livelihoods, nutrition, and biodiversity initiatives....

  • Climate & Energy Analyst

    1 week ago

    Toronto, Ontario, Canada The Cadillac Fairview Corporation Limited Full time

    Role impact:The Climate & Energy Analyst will support the Climate & Energy Managers, with research, planning, and deployment of energy management and climate action initiatives and programs to reduce costs and carbon emissions, as well as to streamline internal processes and resources. Primary duties will include providing centralized support on building...

  • Senior HRIS Consultant

    1 week ago

    Toronto, Ontario, Canada Recrute Action Full time

    Senior HRIS Consultant Our client is seeking a dedicated Senior HRIS Consultant to drive innovation and advocate for technology use to enhance the employee experience. As a subject matter expert in Workday and other HR technologies, you will support applying new advancements to align with the organization's vision and strategy.What is in it for you: Hourly...

  • Head of Climate Transition

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Associate, Climate Advisor

    1 week ago

    Toronto, Ontario, Canada BMO Financial Group Full time

    100 King Street West Toronto Ontario,M5X 1A1YOU + BMO RADICLE:Making a difference by enabling solutions to reduce carbon emissions. Destined to enable environmental and economic prosperity._BMO Radicle is a team driving planet-positive change through a combination of technology and people. Being part of that energy involves working across fast-paced and...

  • Manager, Climate Communications

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Manager, Climate Strategy

    1 week ago

    Toronto, Ontario, Canada Choice Properties Full time

    Join the Sustainability Team and be part of our journey to achieve net-zero operations by 2050. Choice Properties' net-zero targets were approved by the Science Based Targets initiative in 2022. We published our Pathway to Net-Zero Report, outlining our strategy (available at We're now beginning to execute our plan with innovative approaches to building...

  • Senior Advisor, Climate Justice

    1 week ago

    Old Toronto, Ontario, Canada Canadian Partnership for Women and Children Full time

    Save the Children Canada (SCC) is a member of Save the Children International, a federation that works in more than 120 countries worldwide delivering programs focused on health and nutrition, education, child protection, child poverty, humanitarian response, and child rights governance. As the world's leading independent organization for children, Save the...

  • Climate Product Development Lead

    1 week ago

    Toronto, Ontario, Canada Morningstar Full time

    This position requires close collaboration with research teams, product managers and product development teams to facilitate the continuous maintenance and improvement of research products. Beyond general methodology oversight and the review of outcomes from existing products, the Climate Product Excellence & Oversight Lead supervises the creation and...