Ward Clerk

2 weeks ago


Kitchener, Ontario, Canada Extendicare Canada Inc. Full time

Description


Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home.

Key Responsibilities

  • To respond to incoming telephone lines and take and relay messages as required;
  • To greet visitors and directs them as appropriate;
  • To assist with resident information on lab requisitions;
  • To maintain or assist in maintenance of resident records /files;
  • To perform filing assignments for the DOC;
  • To assist with labeling of resident's belongings;
  • To prepare and post the nursing schedule under the direction of DOC;
  • To update and maintain the schedule daily, including calling staff;
  • To input changes to the staff schedules daily and present To DOC for approval;
  • To carry out various clerical duties and prepare reports or manuals as required
  • To book ambulances and other transportation at the request of Registered staff;
  • To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
  • To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
  • To work in a position of trust with vulnerable adults (residents);
  • To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
  • To complete all other tasks as assigned.

Qualifications:

  • Health Care Aide certificate preferred
  • Basic clerical/administrative skills
  • Pleasant telephone manner with strong customer service skills
  • Excellent organizational and communication skills
  • Ability to deal with tight timelines
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one


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