Clinic Receptionist

2 weeks ago

Richmond Hill, Ontario, Canada Yonge Rehab Full time
Yonge Rehab now has a position opened for a full time
Clinic Reception to work from 12:00 pm to 9:00 pm

Duties and Responsibilities:

  • Schedule daily staffing, manage store work flow, and supervise each staff to accomplish their daily tasks
  • Prepare the monthly promotion materials and update customer loyalty Programs
  • Be on time for shift and maintain consistent, regular attendance record
  • Properly open and close clinic each day according to Standard Operating Procedures; complete daily bookkeeping and ensure that the checkin and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company's assets.
  • Acknowledge and greet everyone who enters and leaves our facilities; accurately book, change and cancel appointments; handle guests' questions and concerns promptly, professionally and courteously
  • Maintain a clean; safe, fully stocked and well organized work area.

Position Requirements:

  • Previous Clinic Reception / Administrative experience preferred
  • Knowledge of computer programs; familiarity with "Telus" Billing System, "Jane" Booking System, and other individual Direct Billing systems is a Plus
  • Must be detailoriented and have ability to multitask
  • Ability to be efficient and productive in a fastpaced environment
  • Must have enthusiasm and possess excellent customer service skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication and listening skills, both oral and written
  • Must be a team player
  • Mandarin is a bonus

Job Types:
Full-time, Fixed term contract

Contract length: 24 months

Pay:
$18.00-$20.00 per hour

Expected hours: 20 per week

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Commission pay

Experience:

  • MVA system: 1 year (preferred)
Telus Direct Billing: 1 year (preferred)

Language:

  • Mandarin (preferred)

Work Location:
In person

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