Leader, Provincial Disability Management Services

2 weeks ago

Surrey, British Columbia, Canada Fraser Health Full time
Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting the Director, Health Authorities Workplace Health Services, the Leader, Provincial Disability Management Services is responsible and accountable for the development, implementation and ongoing management of Provincial Disability Management standards, programs and supporting systems that support the priority directions established by the Health Authority Occupational Safety & Health Executive Directors Council (OSH Council).

Develops programs and standards to ensure consistent local implementation of provincially identified programs, standards and systems across the Health Authorities.

Represents the Health Authority Disability Leaders at provincial meetings and engages with external stakeholder groups such as WSBC, LTD Insurers, ICBC, HEABC and health sector unions for program development and implementation and to negotiate the structure and processes of the Health Authority Disability Management programs, services and standards.

Responsibilities The Leader is responsible for establishing, leading, and developing the governance structure of a provincial Disability Management Strategic Oversight Committee with senior Disability Management Leader (Director/Manager) representation from all Health Authorities.

Contributes to the development of Health Authorities' strategy and goals for the OSH Council regarding designated disability management programs.

Plans, develops, leads, manages and evaluates provincial/consolidated disability management and claims services for the Health Authorities; provides leadership and guidance in the development, implementation, evaluation and the continuous improvement of Health Authorities' disability management strategies to ensure programs align with strategic and operational plans; ensures appropriate change management and legacy training systems are established to support successful and durable implementations.

Provides guidance and leadership to the specific program and takes an active role in managing stakeholder issues and disputes and/or negotiating complex issues related to such programs.

Provides leadership and direction to assigned staff using effective management techniques; hires, trains and supervises staff including conducting performance reviews, employee discipline; initiates terminations when appropriate.

Establishes partnerships with key stakeholders to improve the success of disability management programs within the respective organization; ensures compliance with collective agreements, government regulations and applicable policies and procedures as identified.

Develops and recommends financial and operational plans; develops and manages the operating and capital budget for the assigned portfolio; monitors expenditures to ensure expenditures are consistent with budget projections; implements corrective action, as required to meet budget targets.

Develops and implements team goals and objectives, policies and procedures to ensure the delivery of effective and efficient program implementation and consulting services; leads the development, implementation, evaluation and continuous improvement of staff education and training programs.

Develops collaborative relationships with external stakeholders including other health authorities, provincial unions and other external organizations to develop, implement, evaluate and revise applicable programs based on best practices.

Coordinates provincial processes such as WorkSafeBC service/system reviews, LTD Insurer service/system reviews, communities of practice and the regular review and maintenance of developed standards and programs.

Identifies and initiates priority projects in consultation with OSH Council and Disability Management Leaders. Participates in HEABC led Provincial Working Group providing leadership and expertise in disability management at the provincial level.

Identifies and promotes the development of research opportunities and utilization of research findings in the field of disability management; represents the Disability Management Leaders on internal/external committees or task groups as assigned.

Qualifications Bachelor's degree related to disability management, kinesiology, occupational health or a related field plus seven to nine years' recent, related experience in a leadership role responsible for disability management and/or employee return to work programs, including five years' experience in a supervisory role in a large, complex multi-site organization or an equivalent combination of education and experience.

Experience working on large projects targeting process improvement, technology development or implementation of new services/programs is preferred.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities Working knowledge of applicable regulations, legislation, policies and procedures. Sound knowledge of contemporary and best practice approaches in disability and absence management. Proficiency in the use of a personal computer and applicable software applications. Physical ability to perform the duties of the position.

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