Production Team Manager
2 weeks ago
To promote accountability for quality of work and key performance goals within the teams
Run various monthly reports (key performance measurement reports, production, retention, expiration, outstanding processing, and general audits, etc.)
Provide support for other team members as needed (AA, Personal AM or HNW team members)
To participate in the recruitment and training of new hires within the team, as well as providing ongoing feedback, day to day coaching and mentorship
To work with Management to prepare an annual Performance Management Plan (PMP) to each member of the team.
To escalate employee concerns and performance issues within the team to Management or Human Resources, prior to any potential disciplinary action.
To maintain confidentiality on all discussions with Management.To schedule and approve requests within the team for vacation & personal days, as well as maintain up to date records of attendance, including sick days, for year-end reconciliation.
To manage team-building expenses, as per an annual budget approved by Management.Maintain RIBO license and other provincial licenses as required
Complete Leadership Training course
Performance Expectations
TIME MANAGEMENT – Ability to utilize the available time to organize and follow a systematic method of prioritizing tasks in order to complete work within given deadlines.
INTEGRITY – Recognizes that building trust demands honesty.CHANGE MANAGEMENT – Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
COACHING AND DEVELOPMENT – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.CONSENSUS BUILDING – Ability to bring about group solidarity to achieve a goal.
PROJECT MANAGEMENT – Ability to organize and direct a project to completion.
RELATIONSHIP BUILDING – Ability to effectively build relationships with customers, suppliers, and co-workers.
TECHNICAL APTITUDE – Ability to comprehend complex technical topics and specialized information.
WORKING UNDER PRESSURE – Ability to be flexible and complete assigned tasks under stressful situations in a professional manner.
Languages – Ability to speak French would be an assetLicense & Certification – RIBO License required, CAIB, CIP, & CRM is an asset
Proven industry and managerial experience in Personal Lines
Brokerage experience would be an asset
Computer Skills – Proficiency in EPIC, advanced MS Office & Excel skills
Registered Retirement Savings & Pension Plan
Magnes has unique commercial insurance expertise in several industry niche markets, as well as private client insurance and corporate group benefits consulting.
Magnes offers specialized services ranging from global insurance placement to innovative risk management strategies.Magnes is licensed nationally across Canada with offices in Oakville, Toronto, Vancouver, and Montreal. Magnes is also proud to be a member of the exclusive Assurex Global Network. Our clients benefit from strategic international partnerships with the ability to "think globally and act locally".
Our team consists of a dynamic group of individuals, including some of the brightest minds in risk management. Phone Number
Please do not include sensitive, private information in this area.
With effort and care, we deliver the very best personalized insurance coverage and risk management advice.
We serve businesses and individuals who appreciate quality, precision, and value in a way that many other insurance brokerages can't or won't.
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