Multi Unit Manager

1 week ago


Vancouver, British Columbia, Canada Tim Hortons Full time

About the job

As a Multi Unit Manager, you will travel to visit the restaurants in the following locations :

  • , 41st Avenue West, V6M 2A3,Vancouver
  • Robson Street,V6E 1C2, Vancouver
  • Victoria Drive, V5P 3W4, Vancouver
  • Fraser Street,V5W 2Z5, Vancouver

You are an enthusiastic role model who motivates Management and Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Management and Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the leadership team in the day-to-day operations of a fast-paced restaurant.

Your 3+ years of quick-service experience in a management role combined with your practical knowledge of recruiting, training and coaching Management and Team Members makes you an ideal candidate for this role.

Responsibilities:

Be a leader and always lead by example by following all Tim Hortons policies and procedures

Plan, organize, direct, control and evaluate daily operations

Participate in the recruitment process

Prepare and provide restaurant Management and Team Members with performance reviews

Training new Team Members and prospective management

Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place

Managing labour costs through effective scheduling and floor management

Controlling food & paper costs using order guides

Monitor weekly and monthly inventories

Ensuring that product launches and promotions are executed with perfection

Resolving guest feedback, as well as working with your team to maximize guest satisfaction

Coach & discipline Team Members as needed

Balance cash and complete balance sheets

Complete cash reports and related forms

Foster a positive work environment through leadership and example

Why Work for Us? We Offer:

Competitive salary

Incentive and recognition programs

Health & Dental benefits

Comprehensive training

Advancement opportunities

Community involvement

Availability:

Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.


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