Customer Service Representative
2 weeks ago
Overview:
At Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries.
With full-scale capabilities coast-to-coast and 29 locations across North America, we are dedicated to delivering cutting-edge label printing with a national reach and local touch.
As Resource Label Group continues to grow, we are always looking for talented individuals to join our team Every person in our company contributes to our success.
Our core values embody the way we interact with each other just as it influences the way we interact with clients.
We are currently recruiting for aCustomer Service Representative to join our team
Responsibilities:
- Customer Service Representative coordinates artwork
- Monitors the proof through the entire life cycle of the process to ensure that it moves seamlessly through all departments to final production.
- Holds all new production orders to the highest standard and awaits until customer approves proofs, product design and other specifications.
- Processes new purchase orders into the system specific to individual job and customer including any particular delivery or shipping requirements.
- Notifies all pertinent plant personnel of any special orders around purchasing, production or rush orders maintaining clear and fluid communication at all times
- Resolve inquiries and investigate complaints in a timely manner exhibiting excellent service and follow through.
- Alerts team members to the existence of and seeks resolution to production issues that may delay the shipment of an order.
- Prioritize orders as necessary, which may require selecting from several alternatives to best service the customers' needs.
- Must exhibit consistent desire to go above and beyond to ensure customer expectations are being met and exceeded.
Skills & Effort
- Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
- Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Manages difficult customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Balances team and individual responsibilities; Exhibits objectivity and openness to others 'views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
- Works within approved budget; Contributes to profits and revenue; Conserves organizational resources.
- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Make timely decisions.
Qualifications:
- Two to three years related experience and/or training; or equivalent combination of education and experience.
- Previous experience in a manufacturing or similar environment is preferred, printing or packaging industry experience is a huge plus.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, vendors, and customers.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to read and interpret ruler, scales, and other measurement devices.
- While performing the duties of this job, the employee is regularly required to sit and talk. The employee is occasionally required to stand and walk.
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Ministry of Public and Business Service Delivery Full timeDo you have excellent customer service, organizational and administrative skills? Are you looking for an opportunity to provide quality service to the public and the Archives of Ontario? If so, then consider joining our team as a Customer Service Representative.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada People Corporation Full timeJob Description We are seeking a Customer Service Representative to join our BPA team in North York. The Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling concerns in compliance with the LiUNA Local 506 Members' Benefit Trust Funds. A Customer Service Representative is...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Jill Frisch & Freeze MiniMart Full timeJob description: We are seeking a customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts. The most effective customer service representatives are truly happy to assist clients. They...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada AutoCanada Full timeCustomer Service Representative Excellence Auto Collision, Silver Star – AutoCanada Collision Centres Scarborough, Ontario, On-Site Schedule: Monday to Friday, 8 am – 5 pm Excellence Auto Collision, Silver Star is looking for a Customer Service Representative located in Scarborough, Ontario . We are a growing team with opportunities for...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Richard Hall- Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team Member**Location:Type: Full TimePosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins independent contractor agent may be the career for youResponsibilities: Develop leads, schedule appointments,...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Parts Town Canada Full timeCustomer Service RepresentativeAbout UsParts Town Canada, a division of Heritage Food Service Group of Canada Limited, is the single source for the largest inventory of 100% Genuine OEM foodservice replacement parts on the ground in Canada. We are the leader within our industry and are looking to grow our teamPosition Summary:In the role of Customer Service...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Saand Inc Full timeTitle:Customer Service RepresentativeDepartment: Sales & Customer Service- Purpose of position:_The Customer Service Representative position is responsible for developing strong relationships with clients and having a deep understanding of customer needs to act as the liaison and main point of contact between the customer and other departments. The role...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada GFL Environmental Inc. Full timeGFL Environmental is looking for a Customer Service Representative to be based out of our Weston Road, Toronto, Ontario location. The Customer Service Representative will assist in selling and promoting GFL's solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Bank of Montreal Full timeCustomer Service Representative page is loaded Customer Service Representative Apply locations Toronto, ON, CAN time type Part time posted on Posted 2 Days Ago job requisition id R Application Deadline: 12/19/2023 Address: 591 Queen Street W, Unit 3 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada U-Haul Full timeLocation:2753 Weston Rd, Toronto, Ontario M9M2R5 CanadaSTART TODAY, GET PAID TODAY New hires eligible for BONUSAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada U-Haul Full timeLocation:355 Weston Rd, Toronto, Ontario M6N4Y7 CanadaSTART TODAY, GET PAID TODAY New hires eligible for BONUSAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Paradise Architectural PANELS & STEEL Full time, PermanentPosition: Customer Service RepresentativeCompany Overview: Paradise Architectural PANELS & STEEL is a leading manufacturer and supplier of architectural panels and steel products. With over 20 years of experience in the industry, we pride ourselves on delivering high-quality products and exceptional customer service. Our company is based in...
-
Customer Service and Sales Representative
2 weeks ago
Toronto, Ontario, Canada Abstract Management Group Full timeAt Abstract Management Group, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Representatives continue to be...
-
Customer Service and Sales Representative
2 weeks ago
Toronto, Ontario, Canada Abstract Management Group Full timeAt Abstract Management Group, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Representatives continue to be...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada COSENTINO Full timeJan 16, 2023- Vaugahn, ON, CAWhat are we looking for:What you will do:As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada ATS Spec Solutions Full timeATS has expanded to represent eight top-notch Architectural brands. These manufacturers' products can be found in both exterior and interior setups across various industries such as commercial, education, hospitality, medical, and long-term care.As our Customer Service Representative, you will:Support the team in quoting, discounting, and order entryManage...
-
Quality Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada AutoJobsApply Inc. Full timeCompany Description AutoJobsApply revolutionizes job hunting with advanced AI technology. This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a Customer Service Representative, you will be responsible for providing excellent customer service and support. You will also be responsible for...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada CB Canada Full timeWe are seeking a (CSR) Bilingual Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. Responsibilities: Handle customer inquiries and complaints...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Harry Rosen Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business._Customer Service RepresentativeFull-Time Permanent Reporting to _Customer Service Lead First Canadian Place, Toronto, Ontario_OWN YOUR STYLE AND YOUR FUTUREHarry Rosen is a retailer of fine quality menswear...
-
Customer Service Representative
4 weeks ago
Toronto, Ontario, Canada Annualytix Financial Services Inc. Full timeAnnualytix Financial Services Inc. is a company dedicated to design, develop and implement the Financial Plan for individuals, families and business owners. We provide the best possible custom designed financial solutions for you, your family and your business. We give you the best rate guarantee for qualifying clients. We have the experience to ensure their...