Lead Caretaker

Considered Canada's most beautiful University, Western's main campus spans 400 acres of Gothic-style buildings mixed with modern LEED-certified capital structures providing an idyllic environment for our community of scholars.

The university is located in London, Canada, a safe, vibrant and welcoming community of more than 350,000 people serving as a regional medical and industrial hub for southwestern Ontario.

Facilities Management is responsible for the planning, development, construction, operation, maintenance and stewardship of all the buildings, infrastructure, sites and services within Western's campus community.

The Lead Caretaker will provide leadership and assess and conduct cleaning/maintenance activities in order to provide a clean, safe and professionally maintained University facility under the direction of the Building Manager.

• Education:
• Post-secondary degree/diploma or equivalent (e.g. professional or trade certification program)
• Maintain a current Standard First Aid Certificate including CPR/AED
• Experience:
• Previous institutional, hotel, or hospitality cleaning experience including the operation of cleaning equipment and use of cleaning materials
• Previous customer service experience, including maintaining a high standard of cleanliness, acknowledging and interacting with clients on a daily basis and displaying professional behavior
• Previous experience training coworkers to operate caretaking equipment and perform caretaking and housekeeping duties is preferred
• Prior experience leading a team would be an asset
• Knowledge, Skills & Abilities:
• Comprehensive knowledge of occupational hazards and safety precautions applicable to the caretaking role
• Indepth understanding of tools, equipment, principles, materials, and terminology associated with the caretaking role
• Basic understanding of other functions within Facilities Management and other business units within the University community with which you interact
• Comprehensive knowledge in the current versions of all applicable legislation, regulations, codes and standards
• Comprehensive knowledge of occupational hazards and safety precautions applicable to the caretaking role
• Indepth understanding of tools, equipment, principles, materials, and terminology associated with the caretaking role
• Basic understanding of other functions within Facilities Management and other business units within the University community with which you interact
• Comprehensive knowledge in the current versions of all applicable legislation, regulations, codes and standards
• Ability to investigate, identify, analyze and document information in written or electronic form and resolve problems
• Ability to meet the physical demands of the role, including to lift, bend, twist, turn, push, pull, walk, crouch, kneel, pinch, grasp, shovel, climb and reach repetitively, as well as transport materials and work in areas containing designated substances found within OH&S Act as required
• Ability to work well in a team environment as well as autonomously with mínimal supervision, and perform tasks in emergency situations
• Demonstrated ability to organize and order work materials, tools, and support staff in the shop and on the job site
• Ability to interpret and work from electronic/written operation instruction sheets as well as mechanical electrical and geographical drawings/maps and produce quicksketch working diagrams
• Comprehensive electronic, oral and written communication skills, with ability to listen fully and respond courteously to instructions, questions and comments
• Dependable and cooperative disposition, with ability to establish a rapport with customers, leaders and peers and to interact with others in positive ways which develop mutual understanding, respect and productive relationships
• Ability to direct and schedule workflow, staff and equipment, and instruct and encourage superior staff performance
• Demonstrated ability to lead, motivate, instruct, encourage, and coach employees to meet high performance standards, while working effectively as a member of the team
• Ability to identify and lead the implementation of continuous improvement activities, as well as identify, analyze, and document performance metrics

Please note, successful applicants may be required to produce a current police information record check(s) from a police service prior to commencing employment.